Venue Overview
The Iberostar Tucán Hotel, which sits on the Caribbean beach of Playacar along the Mayan Riviera, is a 5-star All Inclusive beachfront resort, is surrounded by a natural ecosystem with abundant vegetation and diverse animal life. This hotel is the perfect destination for family vacations, where visitors can relax in perfect harmony with nature as well as enjoy a generous variety of activities, dining services, and the most modern properties.
Paths within the Iberostar Tucán Hotel allow guests to admire Mexico's most representative flora and fauna. The hotel has been converted into a natural habitat for countless species including monkeys, amid different types of birds, such as the royal palm turkey, plus fish and turtles. The Iberostar Tucán has proudly received the Green Globe certification.
One of the privileges of the Iberostar Tucán Hotel is its proximity to the Yucatán Peninsula's wonderful fine sand beaches and crystal clear waters, particularly near spectacular Playa del Carmen. Just a few steps are all that separates you from relaxing on majestic beaches and a well-deserved vacation.
The Iberostar Tucán Hotel offers many activities from which to choose. The entire family will enjoy playing sports and the kids can have a blast at the Star Camp. Moreover, vacations are always a great opportunity for unwinding. The hotel's top spa is the ideal spot for tranquility and indulging in a relaxing treatment or massage. As the sun sets, the hotel lights up with exciting live shows.
Enjoy low occupancy rates along with peace of mind knowing that Iberostar has implemented +300 new safety protocols backed by an internal Medical Advisory Board. Along with safety practices for guests, Iberostar protects the environment through ongoing efforts for sustainable tourism. Elevated safety and amplified privacy are now all-inclusive with every Iberostar getaway.
Resort Amenities
Restaurants, Bars, & Lounges
Tulum
Buffet
Superb international fare expertly prepared and beautifully presented.
La Hacienda
Mexican
A veritable showcase of the finest in authentic Mexican cuisine.
Palapa Uxmal
International
Serving all sorts of great international dishes. Located to the right of the main pool.
El Bonsai
Japanese
The ever-popular dishes and flavors of Japan from sushi and sashimi to everything in between. Located in the Tucan lobby.
Mare Nostrum
Mediterranean
A family style restaurant serving fine Mediterranean dishes, with seafood and shellfish as a specialty.
Tikal
Lobby Bar
Perfect for a quick refreshment in between activities or just to relax and people watch.
La Cascada
Pool Bar
Conveniently serving you right at poolside. Located at the pool.
El Chiringuito
Beach Bar
Climb out of the surf and right into a tall cool beverage. Located on the beach.
Ice Cream Stand
Nothing refreshes like a cool, smooth ice cream on a hot day. Located near the main pool.
La Plaza Bar
Grab something before the curtain goes up or at intermission. Located at the theatre.
Sports Bar
Catch up on all the scores in this bar.
Resort Amenities
- Free Wi-Fi
- All-inclusive
- A la Carte Dining
- Outdoor Fresh Water Pool
- Exclusive Star Prestige Area ($)
- Pool
- Beachfront Massage (with charge $)
- Tennis
- PADI Certified Scuba Center (with charge $)
- Professional shows
- On-site Medical Service (Charge)
- Babysitting Services (Charge)
- Terrace
- Fitness room
- Water Sports
- Meeting Rooms (Charge)
- IBEROSTAR App
- Parking
- Specialty Restaurants
- Sand beach
- Sea front hotel
Childrens Programs
Star Camp
The place to get together for organized games and free play.
Hours: 10:00 AM-4:30 PM.
For children 4-17 years old.
Fun Park
Hours: 8:00 AM- 6:00 PM.
For children from 4-12 years old.
Aqua Fun
A place to swim just for the youngsters.
Hours: 8:00 AM- 6:00 PM.
For children from 4-12 years old.
Rooms
Standard Room Amenities
Digital safe
- Flat-screen TV
- Alarm clock
- Air conditioning and ceiling fan
- Coffee maker
- Iron and ironing board (on request)
Double
Double room is a guest favorite you’re sure to adore, where you can relax and unwind with views of the local natural surroundings from your balcony. Feel as though you’re in the heart of the jungle. Listen to the sounds of the birds and the wild fauna from your room, while you sip on a drink from the minibar and get ready for your next vacation activity.
Junior Suite
The Junior Suite is one of the biggest rooms in the hotel, where you can enjoy your vacation in complete comfort. It has two sofas, where you can sit and drink coffee, and a private balcony with views of the jungle surrounding the hotel.
Double Near Pool
The Double Near Pool is located close to both the white sandy beach and the pools. It’s the perfect way for the whole family to have an incredible time in absolute comfort. Its private balcony has views of the jungle, so you can relax while admiring the lush Caribbean vegetation.
Junior Suite Ocean Front
Enjoy the wonderful views of the Caribbean from the Junior Suite Ocean Front. It’s so close to the beach and the hotel pool that you can go down for a refreshing dip whenever you like. Inside the room you’ll find all kinds of comforts to make your vacation unforgettable.
Junior Suite Ocean Front Beach Access
From the Junior Suite Ocean Front Beach Access, just open a small door and you’ll be standing on the soft white sand of the Caribbean beaches. This ground-floor room is located right on the beach. You can also take in the breathtaking views from your private terrace and relax to the sound of the waves crashing every evening.
Suite Presidential
In the Suite Presidential, you will enjoy the most luxurious vacation the hotel has to offer. Enjoy incredible views of the Caribbean from the hot tub or sun loungers on its large terrace. Its 2,282 ft² feature a large bedroom with king-size bed and dressing room, a second room with two double beds, a living room with a separate dining room and a kitchenette.
Additional Room Categories
Double Superior by the Pool
This room has been recently renovated and is located close to both the white sandy beach that’s right in front of the hotel and the pools. It’s the perfect choice for the whole family if you want to have an incredible time in absolute comfort. Its private balcony has jungle views, so you can relax while admiring the lush Caribbean vegetation.
Family Two Bedrooms
In the Family – Two Bedrooms there’s space for everyone. It features two interconnecting rooms, one with a king-size bed and the other with two double beds. Each room has its own bathroom and a private balcony with views of the jungle or the hotel gardens.
Activities
Tennis, Multi-purpose court, Fitness area, Basketball, Volleyball (beach / court), Archery / Rifle shooting, Football, diving excursions ($), diving school, water sports, parasailing ($), aerobic lessons, aquafit lessons, tennis lessons, yoga/pilates, sports competitions.
At this all-inclusive Iberostar resort they aim to create an atmosphere that enlightens all of your senses and their Spa Sensations is no different. Picture yourself receiving a massage under our palapa that sits in the middle of the jungle. You’ll be one with nature as you soak in the sounds of the birds, the palms swaying in the breeze and the waterfall splashing.
At the Spa you can receive the detoxing massage you were looking for, or pick a more holistic experience to balance your chi and stimulate the body’s self-healing capabilities. Discover what it means to truly get away from it all and indulge in well-deserved pampering at our Iberostar Tucan and Iberostar Quetzal resorts.
Wedding Packages
Weddings by Iberostar, as Imagined By You
Iberostar does not offer you any generic wedding packages because this day must be tailor made to you. Instead, they offer you a complete customization of this day based on a beautiful catalog of inspirations - from Boho Chic to Pure Luxe decor. And the best part is, all of it will be done in a sustainable and responsible way. Enjoy your all-inclusive luxury wedding in the Caribbean and let Iberostar host your fairytale, because romance is lovingly designed here.
Evergreen Weddings - Sustainable in Nature
At Iberostar, we not only take care of you, but we also take care of the environment. And we are devoted to it in everything we do. That is why we know that your nature wedding, in addition to being glamorous, can be organized in an eco-conscious way, while offering you an unforgettable experience and honest culinary proposals. We present you unique options, all in the best destinations in the Caribbean. We plan every detail with sustainable principles, guaranteeing the highest standards of quality, service and luxury. With this approach, we can help you create your authentic and personalized wedding experience, creating unforgettable memories for you and all your guests.
Weddings Unpackaged - Your Fully Customized Day
We believe that every wedding should be unique! For this reason, at Iberostar, we do not offer wedding packages, but an infinity of inspirations to allow you to personalize your "Yes, I Do" moment down to the very last detail. Instead of telling you what we have, we want to ask you what you want. We have a team of consultants specialized in wedding planning, fully willing to listen and guide you, in order to tailor the wedding of your dreams. Our promise is that your day will be truly unique.
Wedding Week - Full of Unforgettable Memories
Everything is included for the couple and their guests! Enjoy a week full of excitement, adventure and memories. We will take care of all the details for you and ensure you have the perfect venue. Here’s what your Wedding Week with Iberostar could look like:
Day 1: Warm welcome with details inspired by the destination of your choice
Day 2: Fun excursions in the dream environment chosen as the setting for your wedding.
Day 3: Activities and leisure. Choose between a day of golf, a relaxing session at the spa, or many other fun activities.
Day 4: It’s the big day! Ceremony, music, romance, celebration ... Your dream finally comes true.
Day 5: Farewell. It’s time to thank your guests and start planning your honeymoon.