Venue Overview
Hugging the coast where the Caribbean Sea meets the Yucatan jungle, Grand Velas Riviera Maya takes you beyond all inclusive. Savor gourmet cuisine from renowned chefs, bring balance to body and mind with treatments in our holistic spa and unwind in suites with private terraces, plunge pools and uninhibited water views. Find refuge on the white sand beach or lounge by the infinity pool, paired with attentive service from our concierge.
Schedule a massage in the comfort of your suite. Join an exciting excursion to explore lush jungles, underwater caves or Mayan ruins. Or, grab a drink at one of our vibrant lounges. This is luxury re-defined.
Resort Amenities
Restaurants, Bars, & Lounges
Piaf
An enticing selection of fresh French dishes and wine, served in an opulent atmosphere that transports you back to the elegance of Paris in the 1940s.
Frida
Discover cuisine as vibrant and colorful as the Mexican artist Frida Kahlo, with live music and a tribute to Mexican classics reinterpreted for modern times.
Azul
A family-friendly, beachfront restaurant serving buffet-style breakfast, lunch and dinner daily in your choice of open terrace or air-conditioned comfort.
Bistro
Enjoy French-inspired dishes and local favorites in a relaxed oceanfront setting in the resort's adults-only section. Open for breakfast, lunch and dinner.
Chaka
Let the exotic jungle ambiance take you away in this open-air restaurant. Enjoy a fusion of natural, healthy international cuisine for breakfast, lunch or dinner.
Sen Lin
Experience a fusion of cuisines that showcase the flavors of Asia. Traditional music enhances your culinary journey at this popular & top-rated restaurant.
Cocina de Autor
Bold and curious describes your dining experience at Cocina de Autor. Explore all your senses with creative plates, hand-crafted by Chef Nahúm Velasco.
Lucca
Exceptional Italian cuisine, re-imagined with a modern twist, sets the stage for an evening of family and friends gathered together around the table.
Resort Amenities
- Free Wi-Fi
- 24-hour gourmet suite service
- Breakfast, lunch and dinner à la carte or buffet at Bistro, Azul and Chaká restaurants
- Mini-bar stocked daily
- LifeFitness Center and fitness classes
- Non-motorized water sports (snorkeling, kayaks and boogie boards)*
- Dinner à la carte at 5 signature restaurants: Frida (gourmet Mexican cuisine), Cocina de Autor (creative-evolutionary cuisine), Piaf (traditional French cuisine), Sen Lin (Asian cuisine), and Lucca (Italian-Mediterranean cuisine)
- 24-hour personal concierge
- Smoke-free hotel
- Taxes and gratuities
- Premium domestic and international beverages at Koi Bar, Aqua Bar and throughout resort
- Kids' Club with daily activities program
- State-of the-art Teens' Club
- Recreational activities program for kids & adults
- Pool concierge
- Beach concierge
- Beach & poolside waiter service
Childrens Programs
Kids' Club
Bask in the sun while your kids enjoy the vacation of a lifetime. The Grand Velas Kids' Club is the place where kids 4-12 play, create memories and make friends in a supervised environment. Kids enjoy arts & crafts, storytelling, movies, board games and a video area with gaming systems.
Teens' Club
The Teens' Club is a perfect place to chill out in a relaxed environment, and we've thought of everything to keep you entertained. Created for ages 13-18, this supervised club features video games, a killer sound system, disco floor & lights, karaoke & bar with teen-friendly drinks & snacks.
Baby Concierge
Their Baby Concierge service removes the stress and offers the services and things you need to treat the littlest family member like a VIP. The Baby Concierge will make arrangements and recommendations for guests, keeping babies happy and allowing parents to relax in paradise.
Rooms
Standard Room Amenities
- White goose down comforter
- Pillow menu
- Stocked mini bar
- Coffee maker
- Vanity mirror
- Hair Dryer
- Iron & ironing board
- Scale
- Safe
- Umbrella
- Individual climate control
- Daily turn down service
Grand Class Oceanfront
These 1,377 sq. foot suites features exquisite Mexican artwork, a king-size bed with plush linens, gorgeous marble bath with Jacuzzi tub, rain shower and space for a massage table, lounge with 42" plasma TV, premium cable DVD/MP3 player and Wi-Fi and a private terrace with plunge pool. Ideal for 3 adults or 2 adults/2 children (16+).
- Oceanfront terrace with plunge pool
- Lounge area with sofa
- King-size bed
- White goose down comforters
- Pillow menu
- Stocked mini-bar
- Nespresso coffee maker
- Daily turndown service
- Walk-in closet
- Hair dryer
- Iron & ironing board
- Umbrella
Grand Class Presidential Oceanfront
This magnificent 2793 sq. foot, two bedroom suite features imported furniture, local artwork, and a private pool on the furnished terrace with sublime Caribbean views. Pamper yourself with a spacious living room, dining for eight, a stocked bar with selections from the wine cellar and a spa-like bath with double rain showers and marble walls.
- Spectacular private terrace with ocean view
- Private pool for 2
- King-size bed and two queen-size beds
- Pillow menu
- In-suite massage area
- 50-Minute Serenity Massage per person, per day (maximum 4 people)
- Luxurious living room in minimalist style
- Dining room for 8
- Interior bar with premium liquors & stocked mini-bar
- Bar with marble table
- Set of tequila glasses
- Luxurious bathroom with onyx walls
- Bathrobes and sandals
- Bathroom scale
- Beach bag
- Spacious walk-in closet
- Nespresso coffee machine
- Hair dryer
- Iron & ironing board
- Suite and poolside private butler service
- Private maid service
- VIP transportation to and from airport
- Four umbrellas
- Individual control for air conditioning
- Electric curtains
- Work table
- Laptop-size safe
Ambassador Suite Ocean View
Perfect the art of family vacations in our 1,270 sq. foot suites that include a plush king bed, sitting area with sofa and plasma TV with premium channels, a stocked mini-bar & a spa-like bath with Jacuzzi tub and L'Occitane amenities. Enjoy extraordinary views of the white sand beach and Caribbean Sea from your private terrace.
- King-size bed
- Private terrace
- Sitting area with sofa
- White goose down comforter
- Pillow menu
- Stocked mini bar
- Coffee maker
- Vanity mirror
- Hair Dryer
- Iron & ironing board
- Scale
- Safe
- Umbrella
- Individual climate control
- Daily turndown service
Ambassador Pool Oceanfront
Enjoy a relaxing family vacation in oceanfront suites with a plush king bed & terrace with plunge pool overlooking the Caribbean Sea. Kick back in the living area with Wi-Fi and premium channel TV. Refresh in a spa-bath with Jacuzzi tub. Mix up a drink from your stocked mini-bar and soak up a radiant sunset over the Riviera Maya coast.
- Bathrobes
- Slippers
- Jacuzzi tub
- Separate rain shower
- Deluxe L'Occitane bath products
- Vanity mirror
- Scale
Zen Grand Nature View
Enjoy a spacious 1,184 sq. feet of relaxed space in these beautifully decorated suites. Mix a drink from the mini-bar and savor tranquil views of the Mayan jungle from your private terrace. Relax with a 42" plasma TV with premium channels, CD/DVD/MP3 player and Wi-Fi. Ideal for up to 3 adults, 1 child (4-15) and 1 infant (0-3).
- Bathrobes
- Slippers
- Deluxe L'Occitane bath amenities
- Jacuzzi tub
- Vanity mirror
- Scale
Zen Grand Pool Nature View
Romance awaits in these suites that feature a king bed wrapped in pure goose down luxury and a private terrace with inviting plunge pool and jungle views. A spacious bath with Jacuzzi tub and plush bathrobes invite you to linger and enjoy just one more cocktail from the mini-bar. Perfect for up to 3 adults, 1 child (4-15) and 1 infant (0-3).
- Terrace overlooking Riviera Maya jungle with private plunge pool
- Sitting area with sofa
- King-size bed
- White goose down comforters
- Pillow menu
- Safe (accommodates laptops)
- Stocked mini-bar
- Nespresso coffee machine
- Hair dryer
- Iron & ironing board
- Umbrella
- Individual climate control
- Daily turndown service
Additional Room Categories
Ambassador Governor Oceanfront
Spoil yourself in our one-bedroom suites with a plush king bed. Take a dip in your private terrace plunge pool. Sip a cocktail from the bar while the sun melts into the Caribbean Sea. Relax on the sofa with a 42" plasma TV and Wi-Fi. Enjoy a daily massage and refresh in the Jacuzzi tub or double shower. Max: 3 adults or 2 adults & 2 children.
- Spectacular private terrace with ocean view
- Private pool for 2 people
- King-sized bed in separate bedroom
- 50-minute Serenity Massage per person, per day (maximum 4 people)
- Dedicated massage area
- Bathrobes & slippers
- Beach bag
- Private butler service
- Poolside private butler service
- Private maid service
- Work table for 3 people
- Modern sofa for 2 people
- Electric shades with remote control
- VIP transportation to & from Cancun airport
Ambassador Presidential Oceanfront
Sublime luxury is yours in this exquisite 3,094 sq. foot suite. Bask in the sun on your own oceanfront terrace with plunge pool. Mix a drink from the bar, then soak up a spectacular Caribbean sunset. Relax in your Jacuzzi tub or double shower with marble and carved wooden walls. A plush king and two queen beds assure sweet dreams.
- Spectacular terrace with ocean view
- Private pool for two
- King-size bed and two queen-size beds
- White goose down comforters
- Pillow menu
- Dedicated massage area
- 50-minute Serenity Massage per person, per day (maximum 4 people)
- Private butler service
- Poolside butler service
- Private maid service
- Nespresso coffee maker
- Spacious walk-in closet
- Hair dryer
- Iron & ironing board
- Laptop-size safe
- Air conditioning control
- Beach bag
- Work table
- Modern sofa
- Electric shades with remote control
- VIP transportation to/from airport
Zen Grand Presidential Nature View
Designed for serenity, this luxurious suite offers a dramatic view of the Mayan jungle from the private garden, along with 2 bedrooms, 1 king and 2 queen beds, plunge pool, spa-like bathrooms with Jacuzzi tub and rain showers, marble dining table for 8 and a décor that blends indigenous wood, Mexican artwork and modern accents.
- Private garden with open air shower & plunge pool
- A king-size bed and two queen-size beds
- White goose down comforters
- Pillow menu
- Mini-bar
- Nespresso coffee maker
- Safe (accommodates laptop)
- Hair dryer
- Iron & ironing board
- Umbrella
- Individual climate control
- Electric shades with remote control
- 50-minute Serenity Massage per person, per day (maximum 4 people)
- Private butler & poolside butler service
- Private maid service
- VIP transportation to & from airport
- 2 Bedroom Family Suite Nature View
Feel at home in more than 2,000 sq. feet of space with two bedrooms and two queen beds. Enjoy the luxury of relaxed gatherings on your private terrace, plus fun amenities for the kids like stuffed animals, a beach bag filled with toys, kid-friendly turn down service and a Baby Concierge so parents can reconnect and relax together.
- Terrace overlooking Riviera Maya jungle
- Sitting area
- 2 Queen-size beds
- White goose down comforters
- Pillow menu
- Safe (accommodates laptops)
- Fully stocked mini-bar
- Nespresso coffee machine
- Hair dryer
- Iron & ironing board
- Umbrella
- Individual climate control
- Daily turndown service