Venue Overview
All-inclusive luxury has been redefined with an incredible resort in the most coveted location of Cancun. Inspired by the beauty and culture of the destination, a naturally elegant and airy ambiance blends contemporary décor with Mayan influences. Swim-up suites, authentic cuisine and sprawling infinity pools are just a few of the many delights awaiting guests at the oceanfront Hyatt Ziva Cancun.
Resort Amenities
Restaurants, Bars, & Lounges
LA BASTILLE - Classic and romantic, this elegant yet relaxed adults-only restaurant serves timeless French cuisine.
EL MERCADO - With indoor and outdoor seating, this international buffet offers an endless variety of gourmet dishes to please any palate.
THE MOONGATE - From dim sum to stir-fry and teppanyaki, an array of Asian delights awaits you.
TRADEWINDS - A casual grill by day and a classic steakhouse by night, this oceanfront eatery offers fantastic views indoors and out.
LORENZO’S - Featuring Italian staples such as wood-fired pizza, this restaurant serves trattoria-style favorites for lunch and becomes an elegant ristorante for dinner.
HABANEROS - Delicious tacos, fresh ceviches for lunch and Mexican plates are served for dinner right on the beach, accompanied by amazing ocean views.
CHEVY’S - This classic American diner is the perfect place to grab a burger and a shake.
CHEF’S TABLE - This intimate restaurant offers a six-course tasting menu paired with signature cocktails, handcrafted beers and exquisite wines for a one-of-a-kind dining experience. Perfect for small groups. (Additional cost. Reservations required).
TRES CERVEZAS - This sports bar features its own microbrewery and brew master. With handcrafted beer and wings, there’s no better spot to catch a game.
PASTELES - Sweet treats take center stage at this colorful dessert parlor serving up ice cream, pastries, cotton candy and more.
CASA DEL CAFÉ - Espressos, cappuccinos and other delicious beverages are complemented by scrumptious pastries and snacks at this cozy café.
HEALTHY JUANA’S SMOOTHIES - Try one of our healthful blends—calorie count included—or create a custom concotion just the way you like it, made from the freshest seasonal fruits, veggies, milks and seeds.
SÁASIL - Relax within this breezy, contemporary lounge inspired by the region’s Mayan heritage, or sit outdoors and take in the stunning ocean views.
JUANA MARGARITA - Get a taste of Mexico by sampling a selection of local tequilas and mezcales.
PUNTA VISTA - Admire the panoramic views from the rooftop as you sip a signature cocktail by the adults-only pool.
DIPS & SIPS - Enjoy a drink poolside or within the pool at the swim-up bar and take in views of brilliant blue waters stretching from the infinity pool to the ocean.
CLUB LOUNGE - Whether lounging indoors or seated outside, savor a delicious snack with a fine wine or premium cocktail as you overlook the infinity pool at the Club Level.
BAR DEL MAR - Sip a refreshing drink while relaxing poolside.
FOOD CARTS - Roaming the pool and beach areas throughout the day, traveling food carts offer delights such as tacos, burgers, fresh fruit and sweet crepes
Resort Amenities
- 547 luxurious accommodations with modern amenities, minibars and private balconies, and even swim-up suites
- Extensive dining options including à la carte restaurants, gourmet buffets, bars, lounges, food carts and 24-hour in-room dining
- Unlimited cocktails, spirits, beer, wine and soft drinks served throughout the resort plus brew master, tequila and wine sommeliers to guide tastings
- 3 infinity pools, including Turquoize adults-only pool plus 3 oversized hot tubs
- Fully-equipped fitness center with ocean views open 24/7
- Unique daily and nightly activities, including themed parties, yoga classes and pool games for all ages
- KidZ Club with age-appropriate activities and water park for ages 4-11
- Resort taxes, gratuities and Wi-Fi Internet access included
Childrens Programs
KidZ Club
Children love our KidZ Club, where they can make new friends and join in on fun and supervised pool games like water volleyball or splash around in our mini waterpark. Other adventures include arts and crafts, video games and beach excursions.
Rooms
Standard Room Amenities
- Private balconies with stunning views
- Plush king-size or two queen beds
- Evening turndown service
- Rainfall showers and spa tubs in select suites
- Minibars stocked daily with water, beer, soft drinks and snacks
- 24-hour in-suite dining with chef’s specialties
- Lavish toiletries and bathrobes
- LCD satellite TV
- Complimentary
- Wi-Fi and Internet access
CLUB LEVEL An upgraded experience offering additional luxuries such as:
- Private check-in and check-out in exclusive area with concierge services
- Butler services for Club Ocean Front Master, Club Two-Bedroom Oceanfront & Presidential Suites
- Minibars stocked daily with water, beer, soft drinks and upgraded snacks
- Exclusive Club Level lounge featuring premium drinks, appetizers, continental breakfast, table games and Wi-Fi
- Best views from the suites in the exclusive Club Level
- Complimentary domestic and international phone calls to the USA and Canada via Hyatt Ziva Cancun
- App for Club Ocean Front Master, Club Two-Bedroom Oceanfront & Presidential Suites
TURQUOIZE Exclusive adults-only experience within an all-ages resort offering private adults-only access including:
- Adults-only beachfront suites featuring balconies with private hot tubs
- VIP check-in/out and reception area
- Butler and concierge services
- 8 swim-up master suites that include a semi-private pool off the balcony
- Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar
- Private elevator with direct access to Zen Spa
RESORT VIEW KING or DOUBLE
Elegant and spacious, these rooms feature splendid views of the resort from the comfortably furnished private balcony. King rooms are equipped with queen size sofa bed. Room measures 483 sq. ft.
OCEAN VIEW KING or DOUBLE
Magnificent ocean views from the private balcony are a highlight of these lavish accommodations. King rooms are equipped with queen size sofa bed. Room measures 483 sq. ft.
OCEAN FRONT KING or DOUBLE
These oceanfront rooms offer the added luxury of private balcony with panoramic ocean views. King rooms are equipped with queen size sofa bed. Room measures 483 sq. ft.
CLUB OCEANFRONT KING or DOUBLE
These rooms feature a private balcony and promise stunning oceanfront vistas plus exclusive amenities. King suites include queen sofa bed. Room measures 463 sq. ft.
DOLPHIN VIEW MASTER KING or DOUBLE
Spacious and comfortable, these master rooms feature a private balcony and scenic views overlooking the dolphin pool. King rooms are equipped with queen size sofa bed. Room measures 598 sq. ft.
Additional Room Categories
SWIM-UP KING or DOUBLE (13+)
These exclusive swim-up suites include a semi-private pool right off the balcony and wonderful views of the ocean. Room measures 483 sq. ft.
TURQUOIZE OCEANFRONT MASTER KING or DOUBLE (18+)
With dazzling ocean views, these spacious master rooms are for adults only and feature a hot tub on a private balcony. Room measures 695 sq. ft.
TURQUOIZE SKY OCEANFRONT MASTER KING or DOUBLE (18+)
High in the sky, these large master rooms are for adults only and offer unforgettable seascapes from the private balcony and hot tub. Room measures 695 sq. ft.
TURQUOIZE SKY SWIM-UP OCEANFRONT MASTER KING OR DOUBLE (18+)
These luxurious master rooms are for adults only and include balconies with a private hot tub and access to a semi-private sparkling infinity pool overlooking the sea. Room measures 695 sq. ft.
OCEANFRONT PYRAMID SUITES
Exceptionally spacious, these two-story suites offer two private balconies and fantastic ocean views. Room measures 1,316 sq. ft.
CLUB OCEANFRONT CORNER SUITES
Spacious and luxurious, these corner suites boast a private balcony with hot tub and ocean vistas, one full bathroom plus one powder room and a queen sofa bed. Room measures 1,087 sq. ft.
CLUB OCEANFRONT MASTER SUITES
Grand suites featuring club amenities, a queen sofa bed and a sky-high view of the sea from a private hot tub on the balcony. Room measures 1,524 sq. ft.
CLUB TWO-BEDROOM OCEANFRONT SUITES
With one king and two queen beds, these large two-bedroom suites offer ample space and luxury including exclusive privileges, a private balcony with a hot tub and stunning oceanfront views. Room measures 2,115 sq. ft.
PRESIDENTIAL SUITE
This extravagant suite encompasses the entire top floor of the resort, offering the most spectacular views and amenities. One bedroom features a king bed and the second features two queen beds. Room measures 4,381 sq. ft.
Wedding Packages
Just For The Two Of You...
Complimentary wedding for two (available Monday-Wednesday mornings with 7-nights booked in qualifying room categories)*
INCLUDED FOR THE WEDDING COUPLE:
- Symbolic marriage certificate and ceremony performed by a bilingual secular officiant
- Bouquets and/or boutonnieres for the couple
- Wedding location
- Sparkling wine toast after the ceremony
- Wedding cake after the ceremony
- Special decoration of the couple’s suite
- Late checkout for the couple up to 3pm (subject to availability)
- Pre-planning and onsite services of a professional wedding concierge
- Complimentary online wedding registry and wedding website
- Access to online wedding planning tool
*Terms & Conditions Apply. Please see your Destination Wedding Specialist for more details.
Intimate Elegance
Complimentary wedding for two plus up to 10 guests! (with 25 room nights booked in qualifying categories)
INCLUDED FOR THE COUPLE AND 10 GUESTS:
- Symbolic marriage certificate and ceremony performed by a bilingual secular officiant
- Bouquets and/or boutonnieres for the couple
- Wedding location
- Sparkling wine toast after the ceremony
- Wedding cake after the ceremony
- Special decoration of the couple’s suite
- Late checkout for the couple up to 3pm (subject to availability)
- Pre-planning and onsite services of a professional wedding concierge
- Complimentary online wedding registry and wedding website
- Access to online wedding planning tool
- Ceremony table with white linen, and folding wedding chairs for guests
- Sound system for the ceremony
- Couples massage for the couple
- Romantic dinner for the couple
- Custom add-on options available for further personalization
Lavish & Opulent
INCLUDED FOR THE WEDDING COUPLE AND 20 GUESTS:
All of Intimate Elegance inclusions plus:
- Private one-hour cocktail party after the ceremony: includes standard set up, open bar and hors d’oeuvres
- Private three-hour wedding reception after the ceremony: includes three-course plated menu, tables, chairs, white linens, white place settings, open bar, waiter staff
- Natural floral centerpiece for the alter at the ceremony
- Sparkling wine and sweet treat delivered to the newlyweds’ room the night of the wedding
- Hair-styling, makeup and/or grooming for the couple in resort spa
- Manicure and pedicure for the couple in resort spa
- 15% discount on spa services for the wedding couple
- 10% discount on spa services for the wedding guests
- One complimentary room night for the couple when celebrating their one-year anniversary at same hotel, with four nights booked
- Custom add-on options available for further personalization
All-INCLUSIVE SOUTH ASIAN WEDDING
A four-event celebration designed around the signifi cance of the festivities and age-old traditions.
Event 1
Mehndi(3-hour private event)
- Venue
- High and low cocktail tables with white linens
- Beverage station offering water, juice, soda, coffee, Chai
- Crudités and fruit canape station
Event 2
Welcome Dinner/Sangeet/Garba (4-hour private event)
- Venue
- Round tables with white tablecloths, white place settings and chairs
- Beverage station offering water, juice, soda, coffee, Chai
- Buffet setup from our wedding menu to include salad bar, (4) entrees, (2) sides, (2) desserts
Event 3
Wedding Ceremony (up to 1.5 hours private event)
- Venue
- Chairs for wedding guests
- Beverage station offering water, juice, soda, Chai
Event 4
Wedding Reception (4-hour private event)
- Venue
- Round tables with white tablecloths, white place settings and chairs
- Private bar with bartender serving top-shelf international and domestic spirits, juice, soda, water, coffee and Chai
- Buffet setup from our wedding menu to include salad bar, (4) entrees, (2) sides, (2) desserts
- Wedding cake from hotel catalog