Venue Overview
Located just 10 minutes away from Cancun International Airport, this family-friendly beachfront resort offers guests an Unlimited-Luxury® vacation, where everything is included: access to unlimited food and beverage options, à la carte dining with no reservations, endless activities for all ages and more. Suites feature comforts including a private balcony or terrace and a fully stocked mini-bar.
At Dreams Natura Resort & Spa, guests will enjoy the benefits of Unlimited-Luxury® where everything is included and no wristband or gratuities are required — 9 restaurants and 6 bar options are available so everyone in the family will be satisfied with options including kid-friendly menus, buffets, international à la carte restaurants, grilled snacks, a café and an ice cream parlor.
For those looking for a relaxing, upgraded experience, Preferred Club suites offers premium views, exclusive access to a lounge and special spa privileges such as complimentary 25 minutes back massage in a Shiatsu chair and 25% discount for spa treatments.
There are endless exciting daytime activities like a water park and Rollglider aerial ride, activities, infinity, Preferred Club adults only, and children´s splash pool, a lazy river, Explorer’s Club for Kids, Core Zone Teens Club and the Dreams Spa by Pevonia®.
Resort Amenities
Restaurants, Bars, & Lounges
Barefoot Grill – Grilled favorites served poolside
Bluewater Grill – Steakhouse
Bordeaux – French cuisine
Coco Café/Dolce – Coffee and ice cream shop
El Patio – Traditional Mexican
Himitsu – Pan-Asian cuisine
Oceana – Seafood favorites
Portofino – Gourmet Italian
World Cafe – International buffet
BARS
Barracuda – Beach Bar
Desires – Sports Bar and Nightclub
Manatees – Swim-up Bar, Adults Only
Rendezvous – Lobby Bar
Showtime – Theater Bar
Sugar Reef – Pool Bar
Resort Amenities
• Four swimming pools: activities, infinity, Preferred Club adults only, and children´s splash pool
• Explorer’s Club for Kids
• Core Zone Teens Club
• Concierge service
• Meeting facilities including three breakout rooms
• Business center
• Accessible rooms
• Wedding gazebo
• Wi-Fi
• Logo Shop (gift shop with handicrafts, cigars, etc.)
• Tour desk*
• Laundry service*
• Currency exchange*
• On-site wedding, meeting and event coordinators*
• Wedding and honeymoon packages*
• Romantic dinners*
• Gluten-free and vegetarian options
*Additional costs may apply.
**Laundry and dry-cleaning services available Monday – Saturday with a 24-hour return time.
UNLIMITED-LUXURY® INCLUSIONS
The Unlimited-Luxury® experience includes:
• 24-hour access to food and beverage options including kid-friendly menu options
• In-room mini-bar fully stocked with soft drinks, juice, bottled water & beer
• Buffet and à la carte restaurants without reservations required
• Bars and lounges serving international and domestic brand beverages
• Unlimited fruit juices, soft drinks and snacks
• Endless daily land and water activities for all ages
• Live music and local entertainment
• Explorer’s Club for Kids ages 3 to 12 with supervised activity programs daily
• No wristbands required
• All taxes and gratuities included
Childrens Programs
EXPLORER’S CLUB FOR KIDS*
Hours: 9 a.m. – 10 p.m.
Ages: 3 – 12
The Explorer’s Club for Kids, ages 3 to 12, features activities supervised by our Red Cross certified staff. The program is designed to entertain the little ones with different activities based on science, nature and exploration. At this fully
supervised children's program, kids will enjoy the following:
• Arts & Crafts
• Playground
• Indoor game room
• Storytelling and music
• Treasure hunts
• Sandcastle contests
• Board games and video games
• Kids stage
• Light snacks area for kids
*Children must be fully potty-trained for admittance into the Explorer’s Club.
CORE ZONE TEENS CLUB
Hours: 11 a.m. – 7 p.m.
Ages: 13 – 17
We offer special activities for your teen’s ages 13 – 17 too! The Entertainment Center features daily activities and a vast array of sports and games for teenagers. Teens can meet each other and chill out, while enjoying a variety of board games, video games and activities:
• Social events including disco mixers
• Snack bar with non-alcoholic drinks and snacks
• Video games: Xbox 360®, Wii® and Play Station®
• Ping-pong
• Billiard
• Air Hockey
• Football table
• Adults are allowed when accompanying their children
BABYSITTING
Hours: 8 a.m. – 11 p.m.
Please contact concierge for details. Additional costs apply.
Rooms
Standard Room Amenities
- Air conditioning with individual climate control
- 1 King-size bed or 2 double beds
- Coffee/tea maker (coffee refreshed at check-in and upon request)
- Complimentary toiletries
- Smart Cable TV
- Spacious bathroom with vanity and shower
- Alarm clock radio with capability to connect several electronic devices
- Bluetooth connected speakers in bathroom
- In-room safe
- Iron and ironing board
- Hairdryer
- Private balcony or terrace
- In-room mini-bar (refreshed daily)
- Electronic laptop-size room safe
- Electronic keys
- Ceiling fan
- Rollaway beds and cribs are available upon request
- Complimentary Wi-Fi access in room and throughout the property
- Daily maid service
- Gaming consoles menu available upon request with extra charge
- All king bed rooms also have a sofa bed
All
Preferred Club rooms offer the following additional amenities and services:
- Personalized check-in and checkout with concierge service
- Preferential status and amenities
- Both rain and telephone shower heads
- Access to private Preferred Club Lounge
- Complimentary access to hydrotherapy spa area once during stay
- Pillow menu available upon request
- Upgraded bath amenities
- Upgraded mini-bar service (refreshed daily)
- Complimentary business center in the Preferred Club Lounge
- Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served
- in the lounge
- Gaming consoles menu available upon request and subject to availability
- Bathrobes and slippers
- Daily maid and turn down service
- Daily à la carte breakfast at Oceana or Portofino
Beachside wait service
- Bali beds (additional costs apply)
- Beach concierge service
Junior Suite Tropical View
Junior Suite Tropical view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private balcony with Tropical view. Rooms located in building 1, 5, 6 & 7.
Junior Suite Partial Ocean View
Junior Suite Partial Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private balcony with Partial Ocean view. Rooms located in building 6 & 7.
Junior Suite Ocean View
Junior Suite Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private balcony with Ocean view. Rooms located in building 4 & 5.
Family Junior Suite Ocean View
Family Junior Suite Ocean View features 1 King bed & 2 double beds, 1066 ft.2 / 104 m.2, separate living area, marble bathroom with shower, private balcony with Ocean view. Maximum occupancy: Up to 6 guests with a maximum of 5 adults.
Junior Suite Swim Out
Junior Suite Swim Out rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private terrace with direct access to one of the pools that flows in front of each patio with Pool view. Rooms located in building g 5th, 6th & 7th. Please note: access to pool is from 8 a.m. to 9 p.m.
Preferred Club Junior Suite Partial Ocean View
Preferred Club Junior Suite Partial Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, living area, marble bathroom with shower and double vanities, private balcony with hot tub and partial ocean view. Concierge service. Rooms located in building 7.
Additional Room Categories
Preferred Club Junior Suite Ocean View
Preferred Club Junior Suite Ocean view rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private balcony with hot tub and ocean view. Concierge service. Rooms located in building 7.
Preferred Club Junior Suite Swim Out
Preferred Club Junior Swim Out rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size or two double beds, living area, marble bathroom with shower and double vanities, private terrace with direct access to one of the pools that flows in front of each patio with Pool view. Rooms located in building 7. Please note: access to pool is from 8 a.m. to 9 p.m.
Preferred Club Ocean Front Double
Preferred Club Ocean Front Double features 2 Double beds, spacious bathroom private balcony with hot tub, ocean view, 533 ft.2/52 m.2. Maximum occupancy: Up to 4 guests with a maximum of 3 adults.
Preferred Club Master Suite Peony
Preferred Club Master Suite Peony features 1 King bed, spacious bathroom, an oversized terrace perfect for parties, private dinners and cocktail parties, ocean view. Maximum occupancy: Up to 4 guests with a maximum of 3 adults.
Preferred Club Master Suite Orchid
Preferred Club Master Suite Orchid features a King-size bed, spacious bathroom, private, furnished balcony or terrace, partial ocean view, 1562 ft.2/145 m.2. Maximum Occupancy: Up to 4 guests with a maximum of 3 adults.
Preferred Club Master Suite Ocean View
Preferred Club Master Suite rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, separate dining and living area with large sofa, marble bathroom, double sink with bathtub and separate shower, private furnished balcony with hot tub and a beautiful ocean view, private Concierge service. Rooms located on building 1& 7.
Preferred Club Master Suite Ocean Front
Preferred Club Master Suite rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, separate dining and living area with large sofa, marble bathroom, double sink with bathtub and separate shower, private furnished balcony with hot tub and a beautiful ocean view, private Concierge service. Rooms located on building 1& 7.
Preferred Club Governor Suite
Preferred Club Governor Suite rooms boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, separate dining and living area with large sofa, marble bathroom, double sink with bathtub and separate shower, private fully furnished terrace with direct access to a private pool with hot tub and beach front views. This suite maybe connected with a Preferred Club Junior Suite Ocean view featuring two double beds. Private Concierge service. Rooms located on building 7.
Preferred Club Presidential Suite
Preferred Club Presidential Suite room boast modern design and luxury accommodations infused with elements of nature and offer a king size bed, dining room including table for eight, large living area with a full bar, marble bathroom, double sink with bathtub and separate shower, a spacious fully furnished terrace with direct access to a private pool with hot tub and beach front views. This suite maybe connected with a Preferred Club Junior Suite Ocean view featuring two double beds. Private Concierge service. Rooms located on building 7 1st floor and 8th.
Activities
Dreams Natura Resort & Spa offers an array of land and water activities including:
- Four swimming pools
- Water park and Lazy River
- Rollglider Aerial Ride
- Ping Pong
- Board Games
- Tennis
- Non-motorized watersports
- Aqua Aerobics
- Introductory scuba lessons in the pool
- Snorkeling*
- Scuba diving ($)
- Golf ($)
- Kayak Tour*
*There is a nominal charge added for this activity to protect and preserve the environment
SPA BY PEVONIA®
Hours: 8 a.m. – 8 p.m.
Pamper yourself at our à la carte spa. Treatments include massages, facials, body scrubs, reflexology, manicures and pedicures, all available for a reasonable charge. Hair styling and make-up application for special events is available for
adults, teens and kids.
Fitness Center
Hours: 6 a.m. – 8 p.m.
Our fully equipped, air-conditioned fitness center provides a full range of cardio-conditioning activity and exercise
equipment including treadmills, elliptical machines and free weights.
Wedding Packages
Wedding in Paradise Package
- Symbolic ceremony
- Wedding organization and personal touch of on-site wedding coordinator
- Preparation and ironing of couple’s wedding day attire
- Complimentary room for one member of the wedding couple the night before the wedding (based on availability and upon request)
- Bouquet(s) and/or boutonniere(s) for the wedding couple
- Wedding cake and sparkling wine toast (for up to ten guests)
- Special turndown service the night of the wedding
- 15% off spa treatments (spa boutique purchases not included)
- Welcome letter
- Fresh fruit
- Bottle of sparkling wine
- Breakfast in bed with mimosas (reservations must be made in advance with concierge)
- Late checkout for the couple (based on availability and upon request)
- Free anniversary nights (stay a minimum of five paid nights over first anniversary date and receive two additional nights free, or stay four paid nights over first anniversary date and receive one additional night free)
Dreams of Love Package
- Service of judge or minister
- Wedding organization and personal touch of on-site wedding coordinator
- Preparation and ironing of couple’s wedding day attire
- Complimentary room for one member of the wedding couple the night before the wedding (based on availability and upon request)
- Bouquet(s) and/or boutonniere(s) for wedding couple
- Two boutonnieres and two corsages for wedding party
- Sound system with speaker and microphones
- Hairstyling and makeup application for one member of the wedding couple for day of ceremony
- Wedding cake and sparkling wine (up to 20 guests)
- Private cocktail hour with hors d’oeuvres (Silver menu, up to 20 guests)
- Private dinner reception (Silver menu, up to 20 guests)
- One natural floral centerpiece for the sweetheart table
- 36 full color photos and wedding album
- Special turndown service night of the wedding
- 15% off spa treatments (spa boutique purchases not included)
- Welcome letter
- Fresh fruit
- Bottle of sparkling wine
- Breakfast in bed with mimosas (reservations must be made in advance with concierge)
- Late checkout for the couple (based on availability and upon request)
- Free anniversary nights (stay a minimum of five paid nights over first anniversary date and receive two additional nights free, or stay four paid nights over first anniversary date and receive one additional night free)
Dreams Ultimate Wedding Package
- Service of judge or minister
- Semi-private rehearsal dinner for ten max
- Wedding organization and personal touch of on-site wedding coordinator
- Preparation and ironing of couple’s wedding day attire
- Complimentary room for one member of the wedding couple the night before the wedding (based on availability and upon request)
- Bouquet(s) and/or boutonniere(s) for wedding couple
- Two boutonnieres and two corsages for wedding party
- Sound system with speaker and microphones
- Hairstyling and makeup application for one member of the wedding couple for day of ceremony
- Ceremony décor (20 chairs with white covers, ceremonial table and aisle runner)
- Wedding cake and sparkling wine (up to 20 guests)
- Private cocktail hour with hors d’oeuvres (Gold menu, up to 20 guests)
- Private dinner reception (Gold menu, up to 20 guests)
- One natural floral centerpiece for the sweetheart table
- One natural floral centerpiece for ceremonial table
- Live Mexican music trio (one set, during cocktail hour)
- Special turndown service night of the wedding
- 15% off spa treatments (spa boutique purchases not included)
- Welcome letter
- Fresh fruit
- Bottle of sparkling wine
- Breakfast in bed with mimosas (reservations must be made in advance with concierge)
- Late checkout for the couple (based on availability and upon request)
- 50 full color photos and wedding album
- Video of ceremony (30 minutes)
- Choice of one couples spa treatment (options to be provided by resort)
- Free anniversary nights (stay a minimum of five paid nights over first anniversary date and receive two additional nights free, or stay four paid nights over first anniversary date and receive one additional night free)
Beyond Memorable Wedding Package
- Wedding organization and personal touch of on-site wedding coordinator
- Welcome cocktail party (one hour event)
- Rehearsal dinner (two hour event)
- Symbolic ceremony* (private event)
- Preparation and ironing of the couple’s wedding day attire
- Beach pergola or wedding gazebo drapery
- Bouquet(s) and/or boutonniere(s) for the wedding couple
- White-linen covered chairs for guests
- Shoe check station provided for ceremonies held on the beach
- Wedding reception (three hour private event)
- Sweetheart table for the wedding couple with upgraded linens, and seating for two
- Sound system with speaker and microphones
- Delectable buffet with choice of variety of cuisine options*
- Private bar with bartender
- Dessert station and couple’s choice of wedding cake
- Sparkling wine and fresh fruit for the wedding couple and their parents in the suite, upon arrival (up to three rooms)
- 20% off spa treatments for wedding couple and their parents (up to six people; spa boutique purchases not included)
- Complimentary access to the spa’s hydrotherapy areas for the wedding couple and their parents on one day of stay (up to six guests, time and day must be confirmed with the spa manager)
- Complimentary room for one member of the wedding couple the night before the wedding (based on availability)*
- Romantic turndown service for the wedding couple the evening of the wedding
- Romantic breakfast in bed with mimosas the day after the wedding (confirm with wedding coordinator)
- Late checkout for the wedding couple (based on availability, until 3PM)
- Free anniversary nights
- Every fifth room free (up to ten complimentary rooms)
- One complimentary upgrade for every ten paid rooms
- $100 in resort coupons per guest
- Private group check-in
Additional Wedding Packages
Sout Asian Wedding Package
Shaadi Package
Shaadi Package consists of six events over the course of three days and includes 75 guests.
Ask Your Certified Destination Wedding Specilist for more information
Dulha & Dulhan Package
- Welcome cocktail party (one hour private event)
- Sangeet & Mehndi (four hour private event)
- Baraat
- Wedding ceremony (one and a half hour private event)
- Elegant Mandap decorated with colorful backdrop and drapery
- Choice of pillows or Tiffany-style chairs for family members participating in the ceremony
- Sound system with speaker and microphones
- White-linen covered chairs for guests
- Beverage station offering selection of cold water, juice and soda throughout the ceremony
- Shoe check station provided for ceremonies held on the beach
- Wedding reception (four hour private event)
- Sparkling wine and fresh fruit for the wedding couple and their parents in the suite, upon arrival (up to three rooms)
- 20% discount on spa treatments for wedding couple and their parents (up to six people; spa boutique purchases not included)
- Complimentary access to the spa’s hydrotherapy areas for the wedding couple and their parents on one day of stay
- Complimentary room for one member of the wedding couple the night before the wedding (based on availability)*
- Romantic turndown service for the wedding couple the evening of the wedding
- Romantic breakfast in bed with mimosas the day after the wedding (confirm with wedding coordinator)
- Late checkout for the wedding couple (based on availability, until 3PM)
- Free anniversary nights
- Every fifth room free (up to ten complimentary rooms)
- One complimentary upgrade for every ten paid rooms
- $100 in resort coupons per guest
- Private group check-in