Resort Overview
Opening April 1st, 2019 – Sunscape Star Cancun is an all ocean view, fun-filled family resort. Set beachfront along the Caribbean Sea, the resort is 30 minutes from the Cancun International Airport. Brand new, modern rooms and suites, twice as much live entertainment, free Wi-Fi for everyone and more.
There’s activities for the kid in everyone: a beautiful beach, four pools including an adults-only Sun Club rooftop pool, watersports, an Explorer’s Club for Kids, Core Zone Teens Club and more. Plus, there’s delicious, reservation-free dining and unlimited drinks. Sunscape Star Cancun is the perfect place for a worry-free, unforgettable vacation.
Resort Amenities
Restaurants, Bars, & Lounges
No reservations are required at a variety of international dining options including à la carte restaurants, a buffet, grill and a café:
Bluewater Grill – International fusion
Cayenne – À la carte Mexican
Chopsticks – Pan-Asian cuisine with Teppanyaki tables
Coco Café – Coffee, tea, pastries and deli snacks
Da Mario – Traditional Italian
Star Plaza – Mediterranean dishes
Sunny Side Grill – Grilled specialties served à la carte
Un-Wined* – Wine cellar for private dining
Windows – International buffet
Guests will also enjoy 24-hour access to food and beverage options.
Domestic and international brand beverages are served at six bars and lounges throughout the resort.
Twinkle Rooftop Bar – Sun Club guests only from 9 a.m. – 5 p.m.
Sea Breeze – Lobby bar
Sharky’s – Pool bar
Starlight – Sports bar/music lounge
Tortuga – Beach bar
Veranda – Terrace lounge
Resort Amenities
- Tours & transportation
- Concierge service
- Babysitting
- Laundry services
- Medical center
- Currency exchange
- Business center
- Handicap accessible rooms
- Gift shop
- Onsite event coordinators
- Gluten-free and vegetarian options
- Meeting facilities
Childrens Programs
The Explorer’s Club for Kids provides daily, supervised programs and activities for kids ages 3-12 based on science, nature, and exploration.
- Arts & crafts
- Indoor game room
- Movie zone
- Play areas including a market, kitchen, cars and firetrucks, dress-up and costumes
Surf pool
Climbing wall
Storytelling and music
- Treasure hunts
- Sandcastle contests
- Board games and video games
- Mini children’s theater and stage
The Core Zone Teens Club provides activities and entertainment for teens ages 13-17 until 7 p.m.
- Social events including disco mixers
- Snack bar with non-alcoholic drinks and snacks
- Video games: Xbox 360®, Wii® and PlayStation®
- Ping pong
- Pool table
- DJ booth
- Cinema
- Air Hockey
Rooms
Room Types
- Deluxe Ocean View
- Family Connecting Suite**
- Sun Club Corner Suite
- Sun Club Corner Suite with Plunge Pool
- Sun Club Family Connecting Suite*
- Sun Club Honeymoon Suite Ocean View
- Sun Club Master Suite Ocean Front with Jacuzzi
- Sun Club Presidential Suite
*Handicap accessible Deluxe Ocean View rooms are available.
**Room categories consist of two connecting Deluxe Ocean View rooms.
Number of Rooms
232
Room Amenities
Sunscape Star Cancun offers guests all-new, all ocean view rooms and suites. Amenities include: One king bed or two queen beds, Private balcony or terrace, In-room mini-bar refreshed daily, Coffee/tea maker (refreshed upon request), Complimentary toiletries, 52" Smart cable TV, Spacious bathroom with vanity and shower, Daily maid service, Alarm clock compatible with several electronic devices, In-room safe, Air conditioning with individual climate control, Iron and ironing board, Hairdryer, Rollaway beds and cribs* and Gaming consoles.*
*Available upon request. Additional charges may apply
THE SUN CLUB
Guests upgrading to the Sun Club will receive the following preferential status and amenities: 24-hour room service included Personalized check-in and checkout with concierge service Exclusive Sun Club lounge with daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors, Complimentary business center in the Sun Club Lounge, Exclusive daytime access to the adults only rooftop pool, Complimentary access to hydrotherapy spa area once during stay, Pillow menu available upon request, Upgraded bath amenities, Bathrobes and slippers, mini-bar service (refreshed daily) and Exclusive access to Bluewater Grill Restaurant for lunch.
Activities
At Sunscape Star Cancun, activities are endless:
- Four swimming pools including a heated main pool, activities pool, children’s splash pool and a heated adults-only Sun Club rooftop pool
- 2 Surf pools
- Non-motorized water sports
- Introductory scuba diving classes in the pool
- Kayaks
- Hobie cats
- Snorkeling
- Billiards
- Remote control ships & cars
- Foosball
- Casino games
- Outdoor Yoga on the 9th floor
- Fitness classes
- Water volleyball
- Tequila tastings
- Cooking, cocktail and Spanish classes
- Golf*
- Scuba diving.*
The Sunscape Spa by Pevonia®’s treatments include massages, facials, body scrubs, reflexology, manicures, pedicures, hairstyling and make-up application for events and more.
Preferred Partner Perks
Exclusive Offer(s) With DestinationWeddings.com
Applicable to US Customers
*ONLY APPLICABLE TO 2018 AND 2019 TRAVEL*
Book 10-14 rooms and the wedding couple will receive:
- 1 complimentary VIP upgrade for every 10 rooms paid*
- Resort coupons for group (if applicable)**
- Specialty amenities for the wedding couple:
- Sparkling wine, welcome letter and fresh fruit in wedding couple’s room upon arrival
- Romantic turn-down service one night of stay for couple
- Breakfast in bed with Mimosas on morning of stay for couple (reservation with concierge required)
- 15% discount on spa treatments for wedding couple (product purchases not included)
- Late check-out for wedding couple (based on availability, until 3pm)
- Complimentary access to the spa’s wet areas for the couple one day of stay (based on spa occupancy)
Book 15-25 rooms and the wedding couple will receive:
- 1 complimentary room for every 15 paid based on double occupancy, daily basis, and maximum 4 rooms***
- 1 complimentary VIP upgrade for every 10 rooms paid*
- Resort coupons for group (if applicable)**
- Complimentary Wedding:
- Symbolic Ceremony
- Dedicated on-site wedding coordinator
- Preparation of couple’s wedding attire
- Complimentary room for one member of the wedding couple the night before the wedding (based on availability)
- Bouquet and boutonniere
- Wedding cake and sparkling wine toast for up to 10 guests
- Romantic nightly turn-down service for wedding couple
- 20% Discount on Spa treatments for wedding couple (boutique purchases not included)
- Late checkout for wedding couple (based on availability, until 3pm)
- Complimentary anniversary nights! Secrets, Dreams, Now Resorts & Spas: Stay 5 or more paid nights over your first anniversary date and receive 2 additional nights free, OR stay 4 paid nights over your first anniversary date and receive 1 additional night free. Zoëtry: Stay 4 paid nights over your first anniversary date and receive 1 additional night free)
- Honeymoon inclusions for the newlyweds:
- Sparkling wine and fresh fruit in room or suite upon arrival
- Breakfast in bed with Mimosas after the wedding day (reservation with concierge required)
- Complimentary access to the spa’s wet areas for the wedding couple and their parents one day of stay (up to 6 guests)
Book 26-50 rooms and the wedding couple will receive:
- 1 complimentary room for every 15 paid based on double occupancy, daily basis, and maximum 4 rooms***
- 1 free VIP upgrade for every 10 rooms paid*
- Resort coupons for group (if applicable)**
- Complimentary Wedding:
- Symbolic Ceremony
- Dedicated on-site wedding coordinator
- Preparation of couple’s wedding attire
- Complimentary room for one member of the wedding couple the night before the wedding (based on availability)
- Complimentary room upgrade for the wedding couple (based on availability)
- Bouquet and boutonniere
- Wedding cake and sparkling wine toast for up to 10 guests
- Romantic nightly turn-down service for wedding couple
- 20% Discount on Spa treatments for wedding couple(boutique purchases not included)
- Late checkout for wedding couple (based on availability, until 3pm)
- Complimentary anniversary nights! (Secrets, Dreams, Now Resorts & Spas: Stay 5 or more paid nights over your first anniversary date and receive 2 additional nights free, OR stay 4 paid nights over your first anniversary date and receive 1 additional night free. Zoëtry: Stay 4 paid nights over your first anniversary date and receive 1 additional night free)
- Specialty inclusions for the newlyweds and their parents (up to 3 rooms):
- Sparkling wine and fresh fruit in room or suite upon arrival
- Breakfast in bed with Mimosas after the wedding day (reservation with concierge required)
- Complimentary access to the spa’s wet areas for the wedding couple, their parents and the wedding party one day of stay (up to 10 guests, day selected dependent on spa occupancy)
Book more than 50 rooms and the wedding couple will receive:
- 1 complimentary room for every 15 paid based on double occupancy, daily basis, and maximum 4 rooms.***
- 1 free VIP upgrade for every 10 rooms paid*
- Resort coupons for group (if applicable)**
- Complimentary Wedding:
- Symbolic Ceremony
- Dedicated on-site wedding coordinator
- Preparation of couple’s wedding attire
- Complimentary room for one member of the wedding couple the night before the wedding (based on availability)
- Complimentary room upgrade for the wedding couple (based on availability)
- Bouquet and boutonniere
- Wedding cake and sparkling wine toast for up to 10 guests
- Romantic nightly turn-down service for wedding couple
- 20% Discount on Spa treatments for wedding couple (boutique purchases not included)
- Late checkout for wedding couple (based on availability, until 3pm)
- Complimentary anniversary nights! (Secrets, Dreams, Now Resorts & Spas: Stay 5 or more paid nights over your first anniversary date and receive 2 additional nights free, OR stay 4 paid nights over your first anniversary date and receive 1 additional night free. Zoëtry: Stay 4 paid nights over your first anniversary date and receive 1 additional night free)
- Specialty inclusions for the newlyweds and their parents (up to 3 rooms):
- Sparkling wine and fresh fruit in room or suite upon arrival
- Breakfast in bed with Mimosas after the wedding day (reservation with concierge required)
- Complimentary access to the spa’s wet areas for the wedding couple, their parents and the wedding party one day of stay (up to 10 guests, day selected based on spa occupancy)
- Couple’s designed Specialty Cocktail served during wedding cocktail hour (to be planned in advance with wedding coordinator, based on a set selection)
- Vow Renewal for Two packages to be used during the wedding couple’s 1st anniversary return stay (based on resort’s available dates, to be confirmed with wedding coordinator):
- Service of a dedicated on-site wedding coordinator
- Renewal of Vows Ceremony
- Corsage and boutonniere
- Sparkling wine toast for two
- Certificate of Renewed Vows
- Special dining arrangements for two the evening of the ceremony
- Sparkling wine and fresh fruit in room or suite upon arrival
- Romantic turn-down service evening of renewal
- Breakfast in bed with Mimosas morning after renewal (reservation with concierge required)
Not combinable with other offers or promotions. Rooms and passengers booked outside of the group agreement do not count towards earning the Preferred Partner Perk benefits.
*Upgrades are based on availability and check in upon arrival at the hotel.
** Applicable at the Spa (up to $40 per every 50 minute treatment, not applicable to Beauty Salon and Spa Products), for Romantic Dinners (up to $60 per every romantic dinner) scheduled with the Concierge and up to $10 for every purchase of bottled wine from wine cellars. (Other restrictions may apply). Coupons are not accumulative, cannot be combined with each other or other promotions. This offer is non-transferable, non-refundable with no cash or commercial value. Coupons cannot be used towards private functions, coffee breaks, audiovisual, entertainment.
*** The value of the complimentary room will be credited to the travel package for the wedding couple as soon as the group reaches the required number of rooms. The value of the credit will be based on the lowest room category booked by the group, excluding airfare, taxes, and transfers. A surcharge may apply, reducing the value of the credit. Should any rooms cancel after the credit is applied and the group does not reach the required amount of rooms, the credit will be removed. Non-transferable to another booking within the group and the credit must be applied during travel for the group.
Applicable to Canadian Customers
*ONLY APPLICABLE TO 2018 AND 2019 TRAVEL*
Book 10-14 rooms and the wedding couple will receive:
- 1 complimentary VIP upgrade for every 10 rooms paid*
- Resort coupons for group (if applicable)**
- Specialty amenities for the wedding couple:
- Sparkling wine, welcome letter and fresh fruit in wedding couple’s room upon arrival
- Romantic turn-down service one night of stay for couple
- Breakfast in bed with Mimosas on morning of stay for couple (reservation with concierge required)
- 15% discount on spa treatments for wedding couple (product purchases not included)
- Late check-out for wedding couple (based on availability, until 3pm)
- Complimentary access to the spa’s wet areas for the couple one day of stay (based on spa occupancy)
Book 15-25 rooms and the wedding couple will receive:
- 1 complimentary room for every 15 paid based on double occupancy, daily basis, and maximum 4 rooms***
- 1 complimentary VIP upgrade for every 10 rooms paid*
- Resort coupons for group (if applicable)**
- Complimentary Wedding:
- Symbolic Ceremony
- Dedicated on-site wedding coordinator
- Preparation of couple’s wedding attire
- Complimentary room for one member of the wedding couple the night before the wedding (based on availability)
- Bouquet and boutonniere
- Wedding cake and sparkling wine toast for up to 10 guests
- Romantic nightly turn-down service for wedding couple
- 20% Discount on Spa treatments for wedding couple (boutique purchases not included)
- Late checkout for wedding couple (based on availability, until 3pm)
- Complimentary anniversary nights! Secrets, Dreams, Now Resorts & Spas: Stay 5 or more paid nights over your first anniversary date and receive 2 additional nights free, OR stay 4 paid nights over your first anniversary date and receive 1 additional night free. Zoëtry: Stay 4 paid nights over your first anniversary date and receive 1 additional night free)
- Honeymoon inclusions for the newlyweds:
- Sparkling wine and fresh fruit in room or suite upon arrival
- Breakfast in bed with Mimosas after the wedding day (reservation with concierge required)
- Complimentary access to the spa’s wet areas for the wedding couple and their parents one day of stay (up to 6 guests)
Book 26-50 rooms and the wedding couple will receive:
- 1 complimentary room for every 15 paid based on double occupancy, daily basis, and maximum 4 rooms***
- 1 free VIP upgrade for every 10 rooms paid*
- Resort coupons for group (if applicable)**
- Complimentary Wedding:
- Symbolic Ceremony
- Dedicated on-site wedding coordinator
- Preparation of couple’s wedding attire
- Complimentary room for one member of the wedding couple the night before the wedding (based on availability)
- Complimentary room upgrade for the wedding couple (based on availability)
- Bouquet and boutonniere
- Wedding cake and sparkling wine toast for up to 10 guests
- Romantic nightly turn-down service for wedding couple
- 20% Discount on Spa treatments for wedding couple(boutique purchases not included)
- Late checkout for wedding couple (based on availability, until 3pm)
- Complimentary anniversary nights! (Secrets, Dreams, Now Resorts & Spas: Stay 5 or more paid nights over your first anniversary date and receive 2 additional nights free, OR stay 4 paid nights over your first anniversary date and receive 1 additional night free. Zoëtry: Stay 4 paid nights over your first anniversary date and receive 1 additional night free)
- Specialty inclusions for the newlyweds and their parents (up to 3 rooms):
- Sparkling wine and fresh fruit in room or suite upon arrival
- Breakfast in bed with Mimosas after the wedding day (reservation with concierge required)
- Complimentary access to the spa’s wet areas for the wedding couple, their parents and the wedding party one day of stay (up to 10 guests, day selected dependent on spa occupancy)
Book more than 50 rooms and the wedding couple will receive:
- 1 complimentary room for every 15 paid based on double occupancy, daily basis, and maximum 4 rooms.***
- 1 free VIP upgrade for every 10 rooms paid*
- Resort coupons for group (if applicable)**
- Complimentary Wedding:
- Symbolic Ceremony
- Dedicated on-site wedding coordinator
- Preparation of couple’s wedding attire
- Complimentary room for one member of the wedding couple the night before the wedding (based on availability)
- Complimentary room upgrade for the wedding couple (based on availability)
- Bouquet and boutonniere
- Wedding cake and sparkling wine toast for up to 10 guests
- Romantic nightly turn-down service for wedding couple
- 20% Discount on Spa treatments for wedding couple (boutique purchases not included)
- Late checkout for wedding couple (based on availability, until 3pm)
- Complimentary anniversary nights! (Secrets, Dreams, Now Resorts & Spas: Stay 5 or more paid nights over your first anniversary date and receive 2 additional nights free, OR stay 4 paid nights over your first anniversary date and receive 1 additional night free. Zoëtry: Stay 4 paid nights over your first anniversary date and receive 1 additional night free)
- Specialty inclusions for the newlyweds and their parents (up to 3 rooms):
- Sparkling wine and fresh fruit in room or suite upon arrival
- Breakfast in bed with Mimosas after the wedding day (reservation with concierge required)
- Complimentary access to the spa’s wet areas for the wedding couple, their parents and the wedding party one day of stay (up to 10 guests, day selected based on spa occupancy)
- Couple’s designed Specialty Cocktail served during wedding cocktail hour (to be planned in advance with wedding coordinator, based on a set selection)
- Vow Renewal for Two packages to be used during the wedding couple’s 1st anniversary return stay (based on resort’s available dates, to be confirmed with wedding coordinator):
- Service of a dedicated on-site wedding coordinator
- Renewal of Vows Ceremony
- Corsage and boutonniere
- Sparkling wine toast for two
- Certificate of Renewed Vows
- Special dining arrangements for two the evening of the ceremony
- Sparkling wine and fresh fruit in room or suite upon arrival
- Romantic turn-down service evening of renewal
- Breakfast in bed with Mimosas morning after renewal (reservation with concierge required)
Not combinable with other offers or promotions. Rooms and passengers booked outside of the group agreement do not count towards earning the Preferred Partner Perk benefits.
*Upgrades are based on availability and check in upon arrival at the hotel.
** Applicable at the Spa (up to $40 per every 50 minute treatment, not applicable to Beauty Salon and Spa Products), for Romantic Dinners (up to $60 per every romantic dinner) scheduled with the Concierge and up to $10 for every purchase of bottled wine from wine cellars. (Other restrictions may apply). Coupons are not accumulative, cannot be combined with each other or other promotions. This offer is non-transferable, non-refundable with no cash or commercial value. Coupons cannot be used towards private functions, coffee breaks, audiovisual, entertainment.
*** The value of the complimentary room will be credited to the travel package for the wedding couple as soon as the group reaches the required number of rooms. The value of the credit will be based on the lowest room category booked by the group, excluding airfare, taxes, and transfers. A surcharge may apply, reducing the value of the credit. Should any rooms cancel after the credit is applied and the group does not reach the required amount of rooms, the credit will be removed. Non-transferable to another booking within the group and the credit must be applied during travel for the group.
A group agreement must be in place to receive the above amenities.
Please check with your Certified Destination Wedding Specialist for any restrictions that apply to this offer.