Venue Overview
The Iberostar Quetzal hotel, located right on the beach, is a tribute to the Mayan culture. This 5-star All-Inclusive hotel combines traditional culture with luxury, creating an ideal place for a family vacation. The extensive Mayan heritage of the area of Playa del Carmen, on the Riviera Maya, provides guests an enjoyable vacation while being immersed in a unique world unknown to most.
The best beaches. One of the privileges the Iberostar Quetzal hotel offers is its proximity to the sandy beaches and clear waters of the Yucatan Peninsula and in particular at Playa del Carmen. A few minutes’ walk is all it takes to relax on the sand and enjoy a relaxing holiday.
Inspired by the Mayans. Few have the opportunity to feel like they’re part of an archaeological exhibition and delve into the Mayan ruins that are found within the hotel. The construction has been very faithful to the Mayan culture, from the architecture, which has maintained the traditional palm leaf roofs to the stone statues depicting different characters and magical stories.
Sports, relaxation and fun for all. The Iberostar Quetzal hotel offers many activities to choose from. The whole family will enjoy playing sports and the youngest of the family will love the Star Camp. Vacations are always a good time to relax and allow yourself to be pampered: the hotel's spa is the place to find that calm and get a massage, among other things. To cap off the day, every night the hotel is filled with the lights and colors from its live performances.
As a leader in responsible tourism, Iberostar has implemented 300+ safety measures backed by a Medical Advisory Board and world-renowned accredited institutions. The all-inclusive package focuses on the guest experience along with sustainability practices to take care of the environment. Experience a vacation carefully designed with care.
Resort Amenities
Restaurants, Bars, & Lounges
Complete in harmony with its lush, jungle setting the 5-star, all-inclusive Iberostar Quetzal hotel provides a tropical escape. Sports enthusiasts have all sorts of fun challenges on land and water, while exhilarating entertainment will keep the entire family engaged and the food lovers can delight in various buffets and a la carte restaurants. It’s all here with your all-inclusive stay, in a setting that lets total relaxation come naturally.
Cozumel Buffet
Superb international fare expertly prepared and beautifully presented. Located next to La Gondola Italian Restaurant.
Uxmal
Superb steakhouse dining featuring the most sumptuous cuts of meat prepared as you like it. Located by the pool.
La Gondola
A veritable showcase of the finest Italian cuisine. Located by the Quetzal lobby.
El Paso Bar
Perfect for a quick refreshment in between activities or just to relax and people watch. Located by the Quetzal lobby.
La Cascada Bar
Conveniently serving you right at poolside. Located at the pool.
Beach Bar - Kiosko
Climb out of the surf and right into a tall cool beverage. Located on the beach.
La Plaza Bar
Grab something before the curtain goes up or at intermission. Located at the theatre.
Ice Cream Stand
Nothing refreshes like a cool, smooth ice cream on a hot day. Located at the beach entrance.
Sports Bar
Catch up on all the scores in this bar.
Resort Amenities
- Free Wi-Fi
- All-inclusive
- A la Carte Dining
- Kids Club (Ages 4-12)
- Exclusive Star Prestige Area ($)
- Outdoor Fresh Water Pool
- Pool
- Beachfront Massage (with charge $)
- Tennis
- PADI Certified Scuba Center (with charge $)
- Professional shows
- On-site Medical Service (Charge)
- Babysitting Services (Charge)
- Water Sports
- Spa Sensations (Charge)
- Meeting Rooms (Charge)
- Iberostar App
- Sea front hotel
- Specialty Restaurants
- Parking
- Sand beach
Childrens Programs
The entertainment is non-stop at the 5-star, all-inclusive Iberostar Quetzal Hotel. A dazzling array of activities and programs will keep kids of all ages and interests engaged and also keep adults total indulged. Shows, dancing, games of every description and an incredible spa just to pamper yourself and relax. It’s all here for the vacation of a lifetime.
Aqua Fun
A place to swim just for the youngsters. Located in the Kid’s Club.
Hours: 8:00 AM- 6:00 PM.
For children from 4-12 years old.
Star Camp (Kids Club ages 4-17)
Rooms
Standard Room Amenities
- One King or Two Double Beds
- Digital safe
- Flat-screen TV
- Alarm clock
- Air conditioning and ceiling fan
- Coffee maker
- Iron and ironing board (on request)
- Free WIFI
Double
In the Standard room, you have all the amenities you could wish for on a vacation in Playa del Carmen. You can relax on your private balcony overlooking the jungle, enjoy a drink from the minibar, relax in a king-size bed or one of the two double beds... and outside the room, you’ll be able to enjoy endless activities and culinary delights that will turn your all-inclusive vacation into an unforgettable trip.
Junior Suite
The spacious Junior Suite includes two sofas and a king-size bed for a more comfortable vacation. You can gaze at the jungle that surrounds the hotel from the private balcony of your Suite, and enjoy services such as a minibar, in addition to the many other activities and the hotel’s unbeatable culinary offering.
Double Near Pool
The Double Near Poolis in an ideal location close to both the beach and the pool where you are only steps away from a refreshing swim whenever you feel like it. You can also unwind taking in jungle views on your room’s private balcony.
Family Two Bedrooms
The Family – Two Bedrooms features two adjoining rooms so the whole family can comfortably enjoy their vacation at Playa del Carmen. One of the rooms has a king-size bed and the other has two double beds. Both have a private balcony with views of the garden or jungle and a standard bathroom.
Junior Suite Ocean Front
In the Junior Suite Ocean Front, you can gaze at the Caribbean sea from your room’s private balcony. Furthermore, it is located close to the beach and the hotel pool, allowing you to make the most of your vacation. Inside the room, you’ll have all the comforts you need, including two sofas and a king-size bed or two double beds and many other amenities that will make your vacation in the Caribbean unforgettable.
Suite Presidential
In the Suite Presidential you can gaze at the Caribbean while you enjoy the hot tub on your terrace. Inside the room there are 212square meters² at your disposal, divided into a large bedroom with a king-size bed, dressing room, living room with separate dining room, and kitchenette. You’ll also be in an ideal location on the second floor, close to the beach and the pool.
Additional Room Categories
Double Superior by the Pool
This room has been recently renovated and is located close to both the white sandy beach that’s right in front of the hotel and the pools. It’s the perfect choice for the whole family if you want to have an incredible time in absolute comfort. Its private balcony has jungle views, so you can relax while admiring the lush Caribbean vegetation.
Activities
Tennis, Multi-purpose court, Fitness area, Basketball, Volleyball (beach / court), Archery / Rifle shooting, diving excursions ($), diving school, water sports, parasailing ($), aquafit lessons, tennis lessons, yoga/pilates, sports competitions, sailing ($).
Wedding Packages
Weddings by Iberostar, as Imagined By You
Iberostar does not offer you any generic wedding packages because this day must be tailor made to you. Instead, they offer you a complete customization of this day based on a beautiful catalog of inspirations - from Boho Chic to Pure Luxe decor. And the best part is, all of it will be done in a sustainable and responsible way. Enjoy your all-inclusive luxury wedding in the Caribbean and let Iberostar host your fairytale, because romance is lovingly designed here.
Evergreen Weddings - Sustainable in Nature
At Iberostar, we not only take care of you, but we also take care of the environment. And we are devoted to it in everything we do. That is why we know that your nature wedding, in addition to being glamorous, can be organized in an eco-conscious way, while offering you an unforgettable experience and honest culinary proposals. We present you unique options, all in the best destinations in the Caribbean. We plan every detail with sustainable principles, guaranteeing the highest standards of quality, service and luxury. With this approach, we can help you create your authentic and personalized wedding experience, creating unforgettable memories for you and all your guests.
Weddings Unpackaged - Your Fully Customized Day
We believe that every wedding should be unique! For this reason, at Iberostar, we do not offer wedding packages, but an infinity of inspirations to allow you to personalize your "Yes, I Do" moment down to the very last detail. Instead of telling you what we have, we want to ask you what you want. We have a team of consultants specialized in wedding planning, fully willing to listen and guide you, in order to tailor the wedding of your dreams. Our promise is that your day will be truly unique.
Wedding Week - Full of Unforgettable Memories
Everything is included for the couple and their guests! Enjoy a week full of excitement, adventure and memories. We will take care of all the details for you and ensure you have the perfect venue. Here’s what your Wedding Week with Iberostar could look like:
Day 1: Warm welcome with details inspired by the destination of your choice
Day 2: Fun excursions in the dream environment chosen as the setting for your wedding.
Day 3: Activities and leisure. Choose between a day of golf, a relaxing session at the spa, or many other fun activities.
Day 4: It’s the big day! Ceremony, music, romance, celebration ... Your dream finally comes true.
Day 5: Farewell. It’s time to thank your guests and start planning your honeymoon.