Resort Overview
Located just off the azure waters of the Caribbean Sea, Hard Rock Hotel Riviera Maya offers the ultimate vacation for guests of all ages with both the adults-only and family friendly resort experiences. With a combined 1,264 ultra-posh and lavishly appointed guestrooms boasting balcony, terrace views or new, expansive sky terrace options with picturesque views, hydro tubs in each room, world-class shopping and endless style and the largest celebrity-branded Rock Star Suite in the Hard Rock International collection designed by legendary singer Bret Michaels, Hard Rock Hotel Riviera Maya is nothing short of the ultimate crowd-pleaser.
Complete with expansive outdoor pools and private beach, this all-inclusive escape offers nine world-class restaurants, ten bars and lounges, in addition to 91,556 square feet of state-of-the-art meeting and event space ideal for elegant banquets, themed parties, weddings, concerts and more. Hard Rock Hotel Riviera Maya offers several youth-friendly components including the brand-new Woodward Riviera Maya action-sports facility, Hard Rock Roxity Kids Club™, The Cavern — a teens lounge, snorkeling and kayaking for an unparalleled adventure and more. In addition, the “resort within the resort,” adults-only section Heaven, includes the Hard Rock signature Rock Spa® with 75 treatment rooms, four restaurants and seven sophisticated bars and lounges, including a premium service nightclub.
Resort Amenities
Restaurants, Bars, & Lounges
The Market - International Buffet
Pizzeto - Brick-oven pizza
Frida - Mexican cuisine. Reservations encouraged.
Ipanema - Brazilian steakhouse
Zen - Asian cuisine with Teppanyaki tables. Reservations encouraged.
Cafetto - Breakfast, snacks, coffee, tea
Toro - Adults only buffet for lunch and steakhouse for dinner.
Reservations encouraged.
Ciao - Adults only Italian cuisine. Reservations encouraged.
Le Petit Cochon - Adults only French cuisine. Reservations encouraged.
Los Gallos - Reservations encouraged.
Cava Roja - Adults only Tapas-style portions
Delis - Quick bites, sandwiches
Float - Snacks poolside
Dive - Adults only snacks poolside
Resort Amenities
- Rock Spa - 75 treatment rooms, hydrotherapy facilities, sauna and steam rooms
- Luxury stores and Rock Shop - Offering Legendary Hard Rock and retail merchandise
- POSH - Beauty salon - Everyday is a fashion show and the world is your runway
- Yoga Temple - Daily instruction and classes
- 6 pools - Kids' pool, family-friendly pool and 4 adults-only pools
- Body Rock Fitness Center - State-of-the-art fitness and weight training equipment
- Monkey Experience - Search and explore the Spider Monkey's natural habitat
- Water Slide
- Tennis Courts
- Bicycles
- Kayaks
- Climbing Wall
- Snorkeling
- Half court basketball court
- Night Club
- Heaven Lounge - full-service bar featuring live music, videos and more
- Memorabilia - Selection of priceless music memorabilia
- Woodward - a new activity experience that includes an indoor skate park, digital media space, trampolines, drop-in snowboard sessions, cheer and dance, and private lessons in parkour
Childrens Programs
- With their daily schedule, from 8AM to 9PM, the Kids Club offers a great variety of fun and thrilling activities for kids between 4 to 12 years old. Located just steps away from the beach, the water slide and the kid's pool. Little rockers also enjoy the Kids Club with a games room, movies and more fun!
THE CAVERN CLUB
Your tween shows all the classic signs of a mega Rock Star. So we've carved out an exclusive space for a backstage experience even the most extravagant junior icons enjoy. Besides, all the fun teens can have at the beach with snorkel, kayaks and a climbing wall. They can also play volleyball, football on the sand or in the pool. The is also packed with action and fun; with Xbox 360 games, air hockey and video games.
And because it's all included, your rock-style family vacations will never make you throw the house out the window.
Table Hockey
Movies
Pool table
Slide
Xbox, Xbox 360 and video games
Rooms
Standard Room Amenities
Head to the front row for all the legendary amenities one room can handle. Go ahead—step out to your private balcony and soak it in. Kick it with hydro spa tubs, flat screen satellite TVs, and free Wi-Fi throughout. Live like a legend with 24-hour room service, a fully stocked mini-bar, and snacks perfect for everyone in your crew. Then, head out and experience all the non-stop service and style of the Hard Rock Hotel Riviera Maya. Here, every guest is nothing short of a Rock Star. And it all starts with your lavish room.
Bret Michaels Rock Star Suite
Two king bedrooms with private terrace, 2 full baths, and 2 half baths. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness.
Just when you thought it couldn’t get any better, we added the first-ever artist branded Rock Star Suite to our collection. Step inside and step up to over 9,000 square feet of awesomeness, inspired by the iconic Bret Michaels:
ENTRANCE
At first glance you can tell that this suit is something special, the custom doors and room number branding at the entrance are your first indication that this room is something special to behold.
As you walk into the foyer that is illuminated by a chandelier made up of golden microphones your attention turns to a large display case showcasing the rock star’s original Hollywood Taxi motorcycle and Every Rose guitar. We know this may be a little too much to handle at first, so don’t worry, we planned for that… we put a comfy bench complete with 2 music listening stations just cross the way for you to fall back into.
Caught your breath yet? That was just the entrance… The rest of the suite is holds even more authentic memorabilia and personal items that belonged to Bret Michaels. The entire suite lets you live the lifestyle of a rock star!
- Rock Royalty Personal Assistant (7am – 11pm)
- Ironing Service (2 items per person/per stay)
- Upgraded full-size Rock Spa® bath products
- Express luggage delivery
- Complimentary Shoe Shine
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- Spa Tub Preparation (with 24-hours notice)
- Personal Assistance with reservations (on and off property)
- Priority Reservation to picks® and mix® program
- Complimentary 25-minute couples massage at the Rock Spa®
- VIP Exclusive Check-in and check-out
- Late checkout available (until 3pm – available upon request and availability)
- Complimentary beach bag (1 per room/per stay)
- Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)
- Priority booking for bali beds ($)
- Balcony with hammock
- Premium Liquor Dispenser – Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
- Mini bar with soda, bottled water, juice, domestic beer and snacks
- Purified water
- Plush Bathrobes & slippers
- Loofah Sponge
- Sleeping mask
- Digital safe (laptop size)
- Individually controlled A/C
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service – select a la carte menu
- Turn down service
LIVING ROOM/KITCHEN
Living room has everything you need to sit back and relax or entertain your parade of fans that came to party with you on vacation! So much to do, so little time!
- Espresso Machine
- Microwave
- Wine Fridge
- Photo booth
- Dining table that flips to play card games
- Camaro-converted billiard table
- Bandana-influenced ceiling décor to showcase the famed rocker’s individuality
- Lava lamp themed dance stage
- Surround sound entertainment system, and 80" flat screen TV
PRIVATE GAME/THEATER ROOM
Get ready to experience that private theater that you’ve always wanted in your home, here for you to enjoy on vacation.
- Plush Bean Bags and lazy boy seating
- Blu-Ray player
- Xbox 360 with Kinect
- Projector and screen
- Surround Sound System
FITNESS CENTER
Every rock star needs to stay in shape, even when on vacation. No need to leave the room to work off those all inclusive amenities, we have you covered with your own workout equipment that includes:
- Treadmill
- Cycling Machine
- Dumbbells
MASTER BED ROOM
- Mini concert themed entrance complete with PICKS guitar kit
- Custom built-in desk chair made from Harley Davidson parts
- Hydro Spa bathtub in room
- 5 person shower with one way mirror and Bluetooth water proof speaker
- Guitar amp mini fridge
- Vanity built into master bathroom
- Walk in closet
UPSTAIRS TERRACE
Ready to take the party upstairs? We have you all set to rock with your friends day or night with the layout of this terrace:
-
- Amazing view of Caribbean ocean
- Additional half bath
- Custom Dining area
- HD TV
- Hot tub
- Fire pit
- DJ booth (equipment available upon request) and bar area
- And plenty of places to lounge in the Mexican sun
Additional amenities:
- Hang over kit
- iPad control system for A/V (must be returned upon check out)
- Your own LED remote control to set your own vibe and mood
DELUXE GOLD
- 1 King bed or 2 double beds
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Liquor Dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service
View: Garden View. 482 sq. ft.
DELUXE DIAMOND
- 1 King bed
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Liquor dispenser with premium brands
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Aromatherapy and Pillow Menu
- Exclusive in-room dining menu
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- Complimentary beach bag (1 per room, per stay)
- CD/DVD Player (available upon request)
- Nightly Petit Fours
- Private check-in area – late and early check in (subject to availability)
- 24-hour room service
- Turndown service
View: Ideal location, close to main facilities. Max occupancy: 2 adults. 482 sq. ft.
DELUXE FAMILY (2 BEDROOM)
- Two connecting rooms: 1 room with King bed and other with 2 double beds
- Hydro spa tub in each room
- Private bath with shower
- Balcony with hammock
- Liquor Dispenser in adult’s room
- Adult Mini bar with soda, bottled water, juice & domestic beer
- Kid friendly mini bar with juices, soda and chocolate milk
- LCD TV with satellite
- Purified water
- Rock Spa bath amenities
- L’Oreal Kids bath amenities
- Adult and kids bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service
- XBOX 360, with a selection of DVD’s & Xbox games available upon request
- Kids beach toys
- Kid’s room service menu
- Candies and cookies upon arrival
- Complimentary mini cake for birthdays (available upon request)
View: Garden or resort view. Minimum occupancy 3 adults. Max Occupancy: 6 guests including children and infants. 964 sq. ft.
Deluxe Gold Heaven
Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed or two double beds.
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Liquor Dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turn down service
Deluxe Platinum Sky Terrace - Heaven
One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.
- Private bath with shower
- Balcony with hammock
- Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub
- Liquor dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service
Additional Room Categories
Hacienda - Family Section
Deluxe Gold - One King or 2 Double Beds
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Liquor Dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turn down service
Deluxe Gold Pure - King Bed
All the regular Deluxe Gold awesomeness with the addition of the PURE® standard. PURE® Hypo-Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers. In addition to our usual cleaning protocol, our PURE rooms undergo an additional seven‐step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state‐ of‐the‐art air purification system and treatment of all coverings and surfaces in the guest room. All PURE rooms are installed and maintained on an ongoing basis by PURE Solutions.
-
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Liquor Dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24‐hour room service
- Turn down service
Deluxe Platinum Double
Consider this room your all-access pass to club awesome. So kick things off in style and never look back with two double beds.
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Liquor Dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turn down service
Deluxe Diamond - King
One king bed. Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, ’ve packed these legendary digs with non-stop extras and no-limit luxury.
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Liquor dispenser with premium brands
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Aromatherapy and Pillow Menu
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- Exclusive in-room dining menu
- Turndown service
- Complimentary beach bag (1 per room, per stay)
- CD/DVD Player (available upon request)
Rock Royalty - Deluxe Platinum
You are now all-inclusive Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed or two double beds.
- Rock Royalty Personal Assistant (7am – 11pm)
- Ironing Service (2 items per person/per stay)
- Upgraded full-size Rock Spa® bath products
- Express luggage delivery
- Complimentary Shoe Shine
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- Spa Tub Preparation (with 24-hours notice)
- Personal Assistance with reservations (on and off property)
- Priority Reservations to picks® and mix® program
- Complimentary 25-minute couple’s massage at the Rock Spa®
- VIP Check-in and check-out
- Late checkout available (until 3pm – available upon request)
- Complimentary beach bag (1 per room/per stay)
- Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)
- Priority booking for bali beds ($)
- Hydro spa tub
- Private bath with shower
- Balcony with hammock in most rooms
- Premium Liquor Dispenser – Absolut,
- Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
- Mini bar with soda, bottled water, juice, domestic beer and snacks
- LCD TV with satellite
- Purified water
- Plush Bathrobes & slippers
- Sleeping mask
- Loofah Sponge
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso machine
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service – select a la carte menu
- Turn down service
-
Deluxe Platinum Grand Sky Terrace
One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.
- Private bath with shower
- Balcony with hammock
- Access to a private 2nd floor grand sky terrace with
- lounge chairs and hydro spa tub
- Liquor dispenser
- Mini bar with soda, bottled water, juice &
- domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turn down service
-
Deluxe Family Two Bedroom
Swap the minivan for the tour van, buckle up, and go for a ride straight to the front row of paradise with world-class extras including two connecting rooms, one with a king bed, the other with two double beds.
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- Hydro spa tub in each room
- 2 Full private baths with shower
- Balcony with hammock
- Liquor Dispenser in adult’s room
- Adult Mini bar with soda, bottled water, juice & domestic beer
- Kid friendly mini bar with juices, soda and chocolate milk
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- L’Oreal Kids bath amenities
- Adult and kids bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turn down service
- Bluetooth-enabled wireless alarm clock radio
- Xbox 360, with a selection of DVD’s & Xbox games available upon request
- Kids beach toys
- Kid’s room service menu
- Candies and cookies upon arrival
- Complimentary mini cake for birthdays (available upon request)
Deluxe Platinum Grand Sky Terrace - Two Bedroom
Two connecting rooms: one room with a king bed and a second room with two double beds. They packed this crowd pleaser with everything your entourage needs live it up and rock the show in style. Enjoy!
- Hydro spa tub in room with double beds
- 2 Private bathrooms with showers
- Access to a private 2nd floor grand sky terrace
- with lounge chairs and hydro spa tub
- Balcony with hammock
- Liquor Dispenser
- Mini bar with soda, bottled water, juice &
- domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turn down service
Rock Suite Platinum Two Bedroom with personal assistant
This suite plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with two double beds. Don’t forget the living and dining room areas to top off your stay. Limited time only – this room now comes with your very own Personal Assistant.
- Hydro spa tub in each room
- 2 Full private bathrooms with showers
- Oversized private balcony with hammock
- and lounge chairs
- Liquor dispenser
- Mini bar with soda, bottled water, juice
- & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Exclusive in-room dining menu
- Turndown service
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- CD/DVD Player (available upon request)
- Complimentary beach bag (1 per room/per stay)
- Bluetooth-enabled wireless alarm clock radio
PERSONAL ASSISTANT SERVICES
- Personal Assistant (7am-11pm)
- Ironing Service (2 items per person/per stay)
- Express Luggage Delivery
- Complimentary Shoe Shine
- Spa Tub Preparation (with 24-hour notice)
- Personal Assistance with Reservations (on and off property)
- Priority Reservations to picks® and mix® Programs
- Access to VIP Beach Area
Rock Suite Platinum Rooftop Lounge (2 Bedroom) with personal assistant
Two bedroom suite equipped with a dining and living room area. Feel that? That’s a feeling only a suite like this could deliver. And don’t worry — it never fades. Not when you surround yourself with non-stop luxury at every turn.
- Hydro spa tub in each room
- 2 Full private bathrooms with showers
- Oversized private balcony with hammock
- and lounge chairs
- Liquor dispenser
- Mini bar with soda, bottled water, juice
- & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Exclusive in-room dining menu
- Turndown service
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- CD/DVD Player (available upon request)
- Complimentary beach bag (1 per room/per stay)
- Bluetooth-enabled wireless alarm clock radio
-
PERSONAL ASSISTANT SERVICES
- Personal Assistant (7am-11pm)
- Ironing Service (2 items per person/per stay)
- Express Luggage Delivery
- Complimentary Shoe Shine
- Spa Tub Preparation (with 24-hour notice)
- Personal Assistance with Reservations (on and off property)
- Priority Reservations to picks® and mix® Programs
- Access to VIP Beach Area
Rock Star Suite Two Bedroom
Two bedroom suite, one room with a king bed, and a second room with two double beds. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness.
From the moment you open the door you see this suite is different; you are greeted by a custom gold and silver mirrored horse sculpture and hooded rock throne seating. The Rock Star suite’s design inspiration was of a ‘modern day Hacienda’, complete with high-end local elements and is adorned with memorabilia from Fergie.
The suites main room has custom furnishings including a built in diamond-padded leather and crystal banquette, custom dining table that flips to play games and no dining room is complete without a bar area. The living room is outfitted with a half bath and a unique leather multi seating group that is illuminated with custom lighting fixtures.
The master bedroom is total rock star with its custom armoire, raw-cut stone Jacuzzi soaking tub and live edge wood headboard. The full bathroom with its shower is extra large and is tiled in stunning yellow glass tile.
The second bedroom is outfitted with two double beds, a full bathroom and stunning views.
The suite is topped off with a full Terrace area with Great Ocean views from sunrise to sunset. The terrace is outfitted with a large hot tub, outdoor shower, custom dining set, a half bathroom, hammocks, chaise and day bed seating options.
- Rock Royalty Personal Assistant (7am – 11pm)
- Ironing Service (2 items per person/per stay)
- Upgraded full-size Rock Spa® bath products
- Express luggage delivery
- Complimentary Shoe Shine
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- Spa Tub Preparation (with 24-hours notice)
- Personal Assistance with reservations (on and off property)
- Priority Reservations to picks® and mix® program
- Complimentary 25-minute couple’s massage at the Rock Spa®
- VIP Check-in and check-out
- Late checkout available (until 3pm – available upon request)
- Complimentary beach bag (1 per room/per stay)
- Rock Royalty Level - Check-out service - (Personal
- Assistant helps review the guest account at check-out)
- Priority booking for bali beds ($)
- Premium Liquor Dispenser – Absolut, Bacardi White,
- Johnny Walker Black Label, José Cuervo Especial
- Mini bar with soda, bottled water, juice, domestic
- beer and snacks
- LCD TV with satellite
- Purified water
- Plush Bathrobes & slippers
- Sleeping Mask
- Loofah Sponge
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service – select a la cart menu
- Turndown service
- XBOX or Blu-ray player (available upon request)
- Bluetooth-enabled wireless alarm clock radio
Heaven (Adults Only Section)
Deluxe Gold - One King or Two Double Beds
Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed or two double beds.
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Liquor Dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turn down service
Deluxe Gold - PURE
All the regular Deluxe Gold awesomeness with the addition of the PURE® standard. PURE® HypoAllergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers.
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Liquor Dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turn down service
-
Deluxe Diamond
Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-stop extras and no-limit luxury.
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Liquor dispenser with premium brands
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service
- Aromatherapy and Pillow Menu
- Nightly Petit Fours
- Complimentary beach bag (1 per room, per stay)
- CD/DVD Player (available upon request)
- Private check-in area – late and early check-in (subject to availability)
Deluxe Platinum Sky Terrace
One king bed. Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.
- Private bath with shower
- Balcony with hammock
- Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub
- Liquor dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turn down service
-
Rock Royalty - Deluxe Platinum
Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king.
- Rock Royalty Personal Assistant
- (7am – 11pm)
- Ironing Service (2 items per person/per stay)
- Upgraded full-size Rock Spa® bath products
- Express luggage delivery
- Complimentary Shoe Shine
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- Spa Tub Preparation (with 24-hours notice)
- Personal Assistance with reservations (on and off property)
- Priority Reservation to picks® and mix® program
- Complimentary 25-minute couples massage at the Rock Spa®
- VIP Exclusive Check-in and check-out
- Late checkout available (until 3pm – available upon request and availability)
- Complimentary beach bag (1 per room/per stay)
- Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)
- Priority booking for bali beds ($)
- Hydro spa tub
- Private bath with shower
- Balcony with hammock in most rooms
- Premium Liquor Dispenser – Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
- Mini bar with soda, bottled water,
- juice, domestic beer and snacks
- LCD TV with satellite
- Purified water
- Plush Bathrobes & slippers
- Sleeping mask
- Loofah Sponge
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso machine
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service – select a la carte menu
- Turn down service
-
Rock Suite Platinum (2 Bedroom) with personal assistant
This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with one king bed or two double beds.
- Hydro spa tub in each room
- 2 Full bathrooms (1 in each guestroom), 1 half bath in main area of suite
- Private bath with shower
- Oversized private balcony with hammock and lounge chairs
- Liquor dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- VIP check-in
- Free wireless internet
- 24-hour room service
- Exclusive in-room dining menu
- Turndown service
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- CD/DVD Player (available upon request)
- Complimentary beach bag (1 per room, per stay)
- Personal Assistant Services
- Personal Assistant (7am-11pm)
- Ironing Service (2 items per person/per stay)
- Express Luggage Delivery
- Complimentary Shoe Shine
- Spa Tub Preparation (with 24-hour notice)
- Personal Assistance with Reservations (on and off property)
- Priority Reservations to picks® and mix® Programs
- Access to VIP Pool and Beach Areas
Rock Suite Platinum Rooftop Lounge (2 Bedroom) with personal assistant
Two bedroom suite equipped with a dining and living room area. Feel that? That’s a feeling only a suite like this could deliver. And don’t worry — it never fades. Not when you surround yourself with non-stop luxury at every turn. Go big and enjoy.
- Hydro spa tub in each room
- 2 Full bathrooms (1 in each guestroom), 1 half bath in main area of the suite
- Private bath with shower
- Private balcony with hammock
- Sky terrace with a hydro spa tub, table with chairs and bathroom
- Liquor dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- VIP check-in
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Exclusive in-room dining menu
- Turndown service
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- CD/DVD Player (available upon request)
- Personal Assistant Services
- Personal Assistant (7am-11pm)
- Ironing Service (2 items per person/per stay)
- Express Luggage Delivery
- Complimentary Shoe Shine
- Spa Tub Preparation (with 24-hour notice)
- Personal Assistance with Reservations (on and off property)
- Priority Reservations to picks® and mix® Programs
- Access to VIP pool and beach areas
Bret Michaels Rock Star Suite
Two king bedrooms with private terrace, 2 full baths, and 2 half baths. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness. Just when you thought it couldn’t get any better, they added the first-ever artist branded Rock Star Suite to their collection.
- Rock Royalty Personal Assistant (7am – 11pm)
- Ironing Service (2 items per person/per stay)
- Upgraded full-size Rock Spa® bath products
- Express luggage delivery
- Complimentary Shoe Shine
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- Spa Tub Preparation (with 24-hours notice)
- Personal Assistance with reservations (on and off property)
- Priority Reservation to picks® and mix® program
- Complimentary 25-minute couples massage at the Rock Spa®
- VIP Exclusive Check-in and check-out
- Late checkout available (until 3pm – available upon request and availability)
- Complimentary beach bag (1 per room/per stay)
- Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)
- Priority booking for bali beds ($)
- Balcony with hammock
- Premium Liquor Dispenser – Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
- Mini bar with soda, bottled water, juice, domestic beer and snacks
- Purified water
- Plush Bathrobes & slippers
- Loofah Sponge
- Sleeping mask
- Digital safe (laptop size)
- Individually controlled A/C
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service – select a la carte menu
- Turndown service
- Living room/kitchen
- Private game/theater room
- Fitness center
- Master Bedroom
- Upstairs terrace
Wedding Packages
Compliments of Hard Rock
- Wedding ceremony location
- White ceremony structure
- White ceremony podium with a golden manzanita branch and a gold mirrored vase filled with white roses
- 32 white avant-garde chairs
- Themed one-tier wedding cake for 32 guests
- One bouquet and boutonniere per wedding couple
- Justice of the Peace or minister to perform legal, symbolic or vow renewal ceremonies
- Sparkling wine for 32 guests during the ceremony
- Honeymoon Wishes wedding website and wedding registry
- CD system available during the ceremony
- Wedding planner
- Witnesses if required
- Complimentary Honeymoon Package
*Terms and Conditions apply, please check with your Certified Destination Wedding Specialist for more information.
Driftwood Romance
- Wedding ceremony location
- Wooden tree shaped ceremony structure with chiffon draping and garland consisting of pine, evergreen, eucalyptus, baby’s breath, ruscus, and roses
- 32 White chiavari chairs with white cushions in a variation of themed drapery
- Wooden ceremony table with glass top
- Themed 2 tier wedding cake for up to 32 persons
- Non-Denominational Minister to perform symbolic or vow renewal ceremonies
- Soloist for wedding ceremony (Riviera Maya: Flute, Violin & Saxophone / Cancun: Violin, Harp, Saxophone & Guitar / Punta Cana: Violin, Saxophone, Guitar / Vallarta: Violin, Saxophone, Guitar & Keyboard)
- Ground fireworks display after ceremony at Cancun & Riviera Maya, dove release after ceremony at Vallarta, choice of cold fireworks or bubble display after ceremony at Punta Cana
- Sparkling wine for 32 persons following ceremony
- Honeymoon Wishes Website and Bridal Registry
- CD system available for ceremony
- Event Consultant and Onsite Wedding Coordinator
- Witnesses if required
- Complimentary Honeymoon Package
-
- *Terms and Conditions apply, please check with your Certified Destination Wedding Specialist for more information.
Golden Radiance
- Wedding ceremony location
- 32 Gold chiavari chairs with ivory cushions in a variation of themed drapery
- Gold ceremony podium
- Themed 2 tier wedding cake for up to 32 persons
- Non Denominational Minister to perform symbolic or vow renewal ceremonies
- Soloist for wedding ceremony (Riviera Maya: Flute, Violin & Saxophone / Cancun: Violin, Harp, Saxophone & Guitar / Punta Cana: Violin, Saxophone, Guitar / Vallarta: Violin, Saxophone, Guitar & Keyboard)
- Ground fireworks display after ceremony at Cancun & Riviera Maya, dove release after ceremony at Vallarta, choice of cold fireworks or bubble display after ceremony at Punta Cana
- Sparkling wine for 32 persons following ceremony
- Honeymoon Wishes Website and Bridal Registry
- CD system available for ceremony
- Event Consultant and Onsite Wedding Coordinator
- Witnesses if required
- Complimentary Honeymoon Package
-
- *Terms and Conditions apply, please check with your Certified Destination Wedding Specialist for more information.
-
Seaside Shimmer
- Wedding ceremony location
- White ceremony structure with curtains of sparkling tear drops hanging
- 32 clear chiavari chairs with white cushions in a variation of themed drapery
- White crystal ceremony podium
- Themed bridal bouquet with cymbidium orchids and crystal garland
- Cymbidium orchid groom’s boutonniere
- Themed 2 tier wedding cake for up to 32 persons
- Non Denominational Minister to perform symbolic or vow renewal ceremonies
- Soloist for wedding ceremony (Riviera Maya: Flute, Violin & Saxophone / Cancun: Violin, Harp, Saxophone & Guitar / Punta Cana: Violin, Saxophone, Guitar / Vallarta: Violin, Saxophone, Guitar & Keyboard)
- Ground fireworks display after ceremony at Cancun & Riviera Maya, dove release after ceremony at Vallarta, choice of cold fireworks or bubble display after ceremony at Punta Cana
- Sparkling wine for 32 persons following ceremony
- Honeymoon Wishes Website and Bridal Registry
- CD system available for ceremony
- Event Consultant and Onsite Wedding Coordinator
- Witnesses if required
- Complimentary Honeymoon Package
Additional Wedding Packages
Preferred Partner Perks
Exclusive Offer(s) With DestinationWeddings.com
Applicable to US Customers
Reserve 5 - 9 rooms or 15 - 29 room nights and the wedding couple will receive:
- Turn down service (one time per stay)
- Special petit-fours (one time per stay)
- Wine bottle for the wedding couple
Reserve 10 - 19 rooms or 30 - 59 room nights and the wedding couple will receive:
- Turn down service (one time per stay)
- Special petit-fours (one time per stay)
- Wine bottle for the wedding couple
- Beach bag for the wedding couple
Reserve 20 - 24 rooms or 60 - 74 room nights and the wedding couple will receive:
- Turn down service (one time per stay)
- Special petit-fours (one time per stay)
- Wine bottle for the wedding couple
- Beach bag for the wedding couple
- Pre-Order Breakfast Card
Reserve 25+ rooms for 3 nights+, or 75+ room nights and the wedding couple will receive:
- Turn down service (one time per stay)
- Special petit-fours (one time per stay)
- Wine bottle for the wedding couple
- Beach bag for the wedding couple
- Pre-Order Breakfast Card
- Late check-out for the wedding couple, subject to availability
Rooms and passengers booked outside of the group agreement do not count towards earning the Preferred Partner Perk benefits. There is no cash refund for any unused benefits and are not transferable to any guests or applicable to any future trips. If not utilized, the perks will expire. Promotion is combinable with Wedding Group Benefits.
Applicable to Canadian Customers
Reserve 5 - 9 rooms or 15 - 29 room nights and the wedding couple will receive:
- Turn down service (one time per stay)
- Special petit-fours (one time per stay)
- Wine bottle for the wedding couple
Reserve 10 - 19 rooms or 30 - 59 room nights and the wedding couple will receive:
- Turn down service (one time per stay)
- Special petit-fours (one time per stay)
- Wine bottle for the wedding couple
- Beach bag for the wedding couple
Reserve 20 - 24 rooms or 60 - 74 room nights and the wedding couple will receive:
- Turn down service (one time per stay)
- Special petit-fours (one time per stay)
- Wine bottle for the wedding couple
- Beach bag for the wedding couple
- Pre-Order Breakfast Card
Reserve 25+ rooms for 3 nights+, or 75+ room nights and the wedding couple will receive:
- Turn down service (one time per stay)
- Special petit-fours (one time per stay)
- Wine bottle for the wedding couple
- Beach bag for the wedding couple
- Pre-Order Breakfast Card
- Late check-out for the wedding couple, subject to availability
Rooms and passengers booked outside of the group agreement do not count towards earning the Preferred Partner Perk benefits. There is no cash refund for any unused benefits and are not transferable to any guests or applicable to any future trips. If not utilized, the perks will expire. Promotion is combinable with Wedding Group Benefits.
A group agreement must be in place to receive the above amenities.
Please check with your Certified Destination Wedding Specialist for any restrictions that apply to this offer.