Venue Overview
Located just off the azure waters of the Caribbean Sea, Hard Rock Hotel Riviera Maya offers the ultimate vacation for guests of all ages with both the adults-only and family friendly resort experiences. With a combined 1,264 ultra-posh and lavishly appointed guestrooms boasting balcony, terrace views or new, expansive sky terrace options with picturesque views, hydro tubs in each room, world-class shopping and endless style and the largest celebrity-branded Rock Star Suite in the Hard Rock International collection that is nothing short of the ultimate crowd-pleaser.
Complete with expansive outdoor pools and private beach, this all-inclusive escape offers nine world-class restaurants, ten bars and lounges, in addition to 91,556 square feet of state-of-the-art meeting and event space ideal for elegant banquets, themed parties, weddings, concerts and more. Hard Rock Hotel Riviera Maya offers several youth-friendly components including Hard Rock Roxity Kids Club™, The Cavern — a teens lounge, snorkeling and kayaking for an unparalleled adventure and the new HyperX Gaming Lounge Riviera Maya. Boasting nine gaming PCs, three Xbox Series X, two Nintendo Switches, a VR station, and a variety of HyperX peripherals, there's something for everyone.
Heaven Adults Only section is an elevated and exclusive retreat for adult guests featuring a private adult beach, superlative amenities, and dining at its finest. The “resort within the resort,” adults-only section Heaven, includes the Hard Rock signature Rock Spa® with 75 treatment rooms, four restaurants and seven sophisticated bars and lounges, including a premium service nightclub.
Resort Amenities
Restaurants, Bars, & Lounges
The Market – international buffet
Pizzeto – Brick-oven style pizza
Frida – Mexican specialties à la carte
Toro – Steakhouse
Zen – Asian specialties à la carte & Teppenyaki
Caffeto – breakfast, snacks & desserts
Float – snacks by the pool
3 bars
In-room dining
Resort Amenities
- Rock Spa - 75 treatment rooms, hydrotherapy facilities, sauna and steam rooms
- Luxury stores and Rock Shop - Offering Legendary Hard Rock and retail merchandise
- POSH - Beauty salon - Everyday is a fashion show and the world is your runway
- Yoga Temple - Daily instruction and classes
- 6 pools - Kids' pool, family-friendly pool and 4 adults-only pools
- Body Rock Fitness Center - State-of-the-art fitness and weight training equipment
- Monkey Experience - Search and explore the Spider Monkey's natural habitat
- Water Slide
- Tennis Courts
- Bicycles
- Kayaks
- Climbing Wall
- Snorkeling
- Half court basketball court
- New HyperX Gaming Lounge
- Night Club
- Heaven Lounge - full-service bar featuring live music, videos and more
- Memorabilia - Selection of priceless music memorabilia
Childrens Programs
- With their daily schedule, from 8AM to 9PM, the Kids Club offers a great variety of fun and thrilling activities for kids between 4 to 12 years old. Little rockers also enjoy the Kids Club with a games room, movies and more fun!
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THE CAVERN CLUB
Your tween shows all the classic signs of a mega Rock Star. So we've carved out an exclusive space for a backstage experience even the most extravagant junior icons enjoy. Besides, all the fun teens can have at the beach with snorkel, kayaks and a climbing wall. They can also play volleyball, football on the sand or in the pool. The is also packed with action and fun; with Xbox 360 games, air hockey and video games.
And because it's all included, your rock-style family vacations will never make you throw the house out the window.
Table Hockey
Movies
Pool table
Slide
New HyperX Gaming Lounge
Rooms
Standard Room Amenities
- Double hydro spa tub
- Bath with showers
- Rock Spa® bath amenities
- Bathrobes & slippers (upon request)
- Hair blow dryer
- French – style balcony
- 24-hour room service
- Mini bar with soda, bottled water, juice & domestic beer (upon request)
- Smart Led TV with satellite
- Purified water
- Iron/ironing board (upon request)
- Digital safe (laptop size)
- Individually controlled A/C
- Direct dial telephone
- Free wireless internet
- Selection of Guitars (Picks® Program) and Crosley turntables (Wax® Program) available upon request and availability
- Coffee maker machine
Deluxe Gold - Hacienda Family Friendly
Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king bed or two double beds.
Deluxe Gold - Heaven Adults-Only
Enjoy King or Two Double Beds, 482 sq. ft., hydro spa tub, private bath with shower, balcony with hammock, mini bar with soda, bottled water, juice & domestic beer (available upon request), LCD TV with satellite, purified water, Rock Spa® bath amenities, bathrobes & slippers, digital safe (laptop size), individually controlled A/C, coffee maker, direct dial telephone, bluetooth-enabled wireless alarm clock radio, hair blow dryer, iron/ironing board, free wireless internet and 24-hour room service.
Deluxe Gold Pure Wellness - Hacienda Family Friendly
Enjoy all the regular Deluxe Gold awesomeness with the addition of the PURE WELLNESS® standard. PURE WELLNESS® Hypo-Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers.
Deluxe Gold Pure Wellness - Heaven Adults-Only
Enjoy all the regular Deluxe Gold awesomeness with the addition of the PURE WELLNESS® standard. PURE WELLNESS are designed to provide a better night’s sleep for all guests. In addition to our usual cleaning protocol, our PURE rooms undergo an additional seven-step process intended to trap and eliminate virus, bacteria, and airborne particles and minimize the presence of potential irritants. This process includes installation of a state-of-the-art air purification system and treatment of all coverings and surfaces in the guest room. All PURE rooms are installed and maintained on an ongoing basis by PURE Wellness.
Deluxe Partial Ocean View Double - Hacienda Family Friendly
Enjoy two double beds, 482 sq. ft., hydro spa tub, private bath with shower, balcony with hammock, mini bar with soda, bottled water, juice & domestic beer (available upon request), LCD TV with satellite, purified water, Rock Spa® bath amenities, bathrobes & slippers, digital safe (laptop size), individually controlled A/C, coffee maker, direct dial telephone, Bluetooth-enabled, wireless alarm clock radio, hair blow dryer, iron/ironing board, free wireless internet, 24-hour room service.
One Bedroom Deluxe Sky Terrace - Heaven Adults-Only
Enjoy this 964 sq. ft. bedroom with a king bed, private bath with shower, balcony with hammock, access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub, 24-hour room service, free Wi-Fi and more.
Additional Room Categories
One Bedroom Deluxe Sky Terrace - Hacienda Family Friendly
Enjoy this 964 sq. ft. bedroom with a king bed, private bath with shower, balcony with hammock, access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub, 24-hour room service, free Wi-Fi and more.
Diamond King - Hacienda Family Friendly
Ideal location, and close to main facilities. Max occupancy 2 adults. Room size 482 sq. ft. Enjoy amenities such as private check-in area – late and early check-in (subject to availability), turndown service, complimentary beach bag (1 per room, per stay), aromatherapy and pillow menu and more!
Rock Royalty Partial Ocean View With Personal Assistant - Hacienda Family Friendly
Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed or two double beds.
Two Bedroom Deluxe Family - Hacienda Family Friendly
Enjoy two connecting rooms, one with a king bed, the other with two double beds. Garden or resort view. / Minimum occupancy 3 adults. Max Occupancy 6 guests including children and infants. / 964 sq. ft.
Two Bedroom Deluxe Grand Sky Terrace - Hacienda Family Friendly
Two connecting rooms: one room with a king bed and a second room with two double beds. Max Occupancy up to 6 guests, including children and infants. / 1,928 sq. ft. included the 2 rooms and terrace.
Rock Suite Ocean Front (Two Bedroom) With Personal Assistant - Hacienda Family Friendly
Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with two double beds. Ocean front view. / Max Occupancy 6 guests including children and infants. / 2,583 sq. ft.
Rock Suite Ocean Front Rooftop Lounge (Two Bedroom) With Personal Assistant - Hacienda Family Friendly
Two bedroom suite equipped with a dining and living room area. Ocean front view. / Max Occupancy 6 guests including children and infants. / 5,166 sq. ft. including terrace.
Rock Star Suite Ocean Front (Two Bedroom) With Personal Assistant - Hacienda Family Friendly
Two bedroom suite, one room with a king bed, and a second room with two double beds. Ocean Front View. / Max Occupancy up to 6 guests including children and infants. / 4,991.60 sq. ft (includes terrace area).
Deluxe Diamond - Heaven Adults-Only
Enjoy one king bed, balcony with hammock, LCD TV with satellite, Rock Spa® bath amenities and more. Max occupancy: 2 adults. 482 sq. ft.
Rock Royalty Partial Ocean View King With Personal Assistant - Heaven Adults-Only
Consider this room your all-access pass to club awesome with Rock Royalty Personal Assistant, one king bed, partial ocean views, 482 sq. ft. and more.
Rock Suite Platinum (2 Bedroom) With Personal Assistant - Heaven Adults-Only
Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and a second room with one king bed or two double beds. Ocean front view. / Max Occupancy 6 adults. / 2,583 sq. ft.
Rock Suite Platinum Rooftop Lounge (2 Bedroom) With Personal Assistant- Heaven Adults-Only
Max occupancy 6 guests including children and infants. / 2,096 sq. ft.
Rock Star Suite Ocean Front (Two Bedroom) With Personal Assistant - Heaven Adults-Only
Two king bedrooms with private terrace, 2 full baths, and 2 half baths. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness.