Standard Room Amenities
Head to the front row for all the legendary amenities one room can handle. Go ahead—step out to your private balcony and soak it in. Kick it with hydro spa tubs, flat screen satellite TVs, and free Wi-Fi throughout. Live like a legend with 24-hour room service, a fully stocked mini-bar, and snacks perfect for everyone in your crew. Then, head out and experience all the non-stop service and style of the Hard Rock Hotel Riviera Maya. Here, every guest is nothing short of a Rock Star. And it all starts with your lavish room.
Deluxe Room (this room category may no longer be available, please contact your Destination Wedding Specialist for more information)
1 King bed or 2 double beds
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Liquor Dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service
View: Resort View. Max Occupancy: 4 guests including children. 482 sq. ft.
Deluxe Gold Pure
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Liquor Dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24‐hour room service
- Turndown service
Rock Royalty - Deluxe Platinum
- Rock Royalty Personal Assistant (7am – 11pm)
- Ironing Service (2 items per person/per stay)
- Upgraded full-size Rock Spa® bath products
- Express luggage delivery
- Complimentary Shoe Shine
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- Spa Tub Preparation (with 24-hours notice)
- Personal Assistance with reservations (on and off property)
- Priority Reservations to picks® and mix® program
- Complimentary 25-minute couple’s massage at the Rock Spa®
- VIP Check-in and check-out
- Late checkout available (until 3pm – available upon request)
- Complimentary beach bag (1 per room/per stay)
- Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)
- Priority booking for bali beds ($)
- Hydro spa tub
- Private bath with shower
- Balcony with hammock in most rooms
- Premium Liquor Dispenser – Absolut,
- Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
- Mini bar with soda, bottled water, juice, domestic beer and snacks
- LCD TV with satellite
- Purified water
- Plush Bathrobes & slippers
- Sleeping mask
- Loofah Sponge
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso machine
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service – select a la carte menu
- Turndown service
Deluxe Platinum Grand Sky Terrace (2 Bedroom)
- Hydro spa tub in room with double beds
- 2 Private bathrooms with showers
- Access to a private 2nd floor grand sky terrace with lounge chairs and hydro spa tub
- Balcony with hammock
- Liquor Dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service
Rock Suite Platinum (2 Bedroom) with personal assistant
- Hydro spa tub in each room
- 2 Full private bathrooms with showers
- Oversized private balcony with hammock and lounge chairs
- Liquor dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Exclusive in-room dining menu
- Turndown service
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- CD/DVD Player (available upon request)
- Complimentary beach bag (1 per room/per stay)
- Bluetooth-enabled wireless alarm clock radio
- Personal Assistant Services
- Personal Assistant (7am-11pm)
- Ironing Service (2 items per person/per stay)
- Express Luggage Delivery
- Complimentary Shoe Shine
- Spa Tub Preparation (with 24-hour notice)
- Personal Assistance with Reservations (on and off property)
- Priority Reservations to picks® and mix® Programs
- Access to VIP Beach Area
Rock Suite Platinum Rooftop Lounge (2 Bedroom) with personal assistant
- Hydro spa tub in each room
- 2 Full private bathrooms with showers
- Private balcony with hammock
- Sky terrace with a hydro spa tub, table with chairs and a half bathroom
- Liquor dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Exclusive in-room dining menu
- Turndown service
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- CD/DVD Player (available upon request)
- Bluetooth-enabled wireless alarm clock radio
- Complimentary beach bag (1 per room, per stay)
- Personal Assistant Services
- Personal Assistant (7am-11pm)
- Ironing Service (2 items per person/per stay)
- Express Luggage Delivery
- Complimentary Shoe Shine
- Spa Tub Preparation (with 24-hour notice)
- Personal Assistance with Reservations (on and off property)
- Priority Reservations to picks® and mix® Programs
- Access to Beach Area
Rock Star Suite (2 Bedroom)
- Rock Royalty Personal Assistant (7am – 11pm)
- Ironing Service (2 items per person/per stay)
- Upgraded full-size Rock Spa® bath products
- Express luggage delivery
- Complimentary Shoe Shine
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- Spa Tub Preparation (with 24-hours notice)
- Personal Assistance with reservations (on and off property)
- Priority Reservations to picks® and mix® program
- Complimentary 25-minute couple’s massage at the Rock Spa®
- VIP Check-in and check-out
- Late checkout available (until 3pm – available upon request)
- Complimentary beach bag (1 per room/per stay)
- Rock Royalty Level - Check-out service - (Personal Assistant helps review the guest account at check-out)
- Priority booking for bali beds ($)
- Premium Liquor Dispenser – Absolut, Bacardi White, Johnny Walker Black Label, José Cuervo Especial
- Mini bar with soda, bottled water, juice, domestic beer and snacks
- LCD TV with satellite
- Purified water
- Plush Bathrobes & slippers
- Sleeping Mask
- Loofah Sponge
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service – select a la cart menu
- Turndown service
- XBOX or Blu-ray player (available upon request)
- Bluetooth-enabled wireless alarm clock radio
Heaven (Adults Only Section)
Deluxe Gold
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Liquor Dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service
Deluxe Gold - PURE
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Liquor Dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service
Deluxe Diamond
- Hydro spa tub
- Private bath with shower
- Balcony with hammock
- Liquor dispenser with premium brands
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service
- Aromatherapy and Pillow Menu
- Nightly Petit Fours
- Complimentary beach bag (1 per room, per stay)
- CD/DVD Player (available upon request)
- Private check-in area – late and early check-in (subject to availability)
Deluxe Platinum Sky Terrace
- Private bath with shower
- Balcony with hammock
- Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub
- Liquor dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Turndown service
Rock Royalty - Deluxe Platinum
- Rock Royalty Personal Assistant
- (7am – 11pm)
- Ironing Service (2 items per person/per stay)
- Upgraded full-size Rock Spa® bath products
- Express luggage delivery
- Complimentary Shoe Shine
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- Spa Tub Preparation (with 24-hours notice)
- Personal Assistance with reservations (on and off property)
- Priority Reservation to picks® and mix® program
- Complimentary 25-minute couples massage at the Rock Spa®
- VIP Exclusive Check-in and check-out
- Late checkout available (until 3pm – available upon request and availability)
- Complimentary beach bag (1 per room/per stay)
- Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)
- Priority booking for bali beds ($)
- Hydro spa tub
- Private bath with shower
- Balcony with hammock in most rooms
- Premium Liquor Dispenser – Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
- Mini bar with soda, bottled water,
- juice, domestic beer and snacks
- LCD TV with satellite
- Purified water
- Plush Bathrobes & slippers
- Sleeping mask
- Loofah Sponge
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso machine
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service – select a la carte menu
- Turndown service
Royal Suite Platinum (2 Bedroom) with personal assistant
- Hydro spa tub in each room
- 2 Full bathrooms (1 in each guestroom), 1 half bath in main area of suite
- Private bath with shower
- Oversized private balcony with hammock and lounge chairs
- Liquor dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- VIP check-in
- Free wireless internet
- 24-hour room service
- Exclusive in-room dining menu
- Turndown service
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- CD/DVD Player (available upon request)
- Complimentary beach bag (1 per room, per stay)
- Personal Assistant Services
- Personal Assistant (7am-11pm)
- Ironing Service (2 items per person/per stay)
- Express Luggage Delivery
- Complimentary Shoe Shine
- Spa Tub Preparation (with 24-hour notice)
- Personal Assistance with Reservations (on and off property)
- Priority Reservations to picks® and mix® Programs
- Access to VIP Pool and Beach Areas
Rock Suite Platinum Rooftop Lounge (2 Bedroom) with personal assistant
- Hydro spa tub in each room
- 2 Full bathrooms (1 in each guestroom), 1 half bath in main area of the suite
- Private bath with shower
- Private balcony with hammock
- Sky terrace with a hydro spa tub, table with chairs and bathroom
- Liquor dispenser
- Mini bar with soda, bottled water, juice & domestic beer
- LCD TV with satellite
- Purified water
- Rock Spa® bath amenities
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled A/C
- Espresso/American coffee maker
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- VIP check-in
- Iron/ironing board
- Free wireless internet
- 24-hour room service
- Exclusive in-room dining menu
- Turndown service
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- CD/DVD Player (available upon request)
- Personal Assistant Services
- Personal Assistant (7am-11pm)
- Ironing Service (2 items per person/per stay)
- Express Luggage Delivery
- Complimentary Shoe Shine
- Spa Tub Preparation (with 24-hour notice)
- Personal Assistance with Reservations (on and off property)
- Priority Reservations to picks® and mix® Programs
- Access to VIP pool and beach areas
Bret Michaels Rock Star Suite
- Rock Royalty Personal Assistant (7am – 11pm)
- Ironing Service (2 items per person/per stay)
- Upgraded full-size Rock Spa® bath products
- Express luggage delivery
- Complimentary Shoe Shine
- Nightly Petit Fours
- Aromatherapy and Pillow Menu
- Spa Tub Preparation (with 24-hours notice)
- Personal Assistance with reservations (on and off property)
- Priority Reservation to picks® and mix® program
- Complimentary 25-minute couples massage at the Rock Spa®
- VIP Exclusive Check-in and check-out
- Late checkout available (until 3pm – available upon request and availability)
- Complimentary beach bag (1 per room/per stay)
- Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)
- Priority booking for bali beds ($)
- Balcony with hammock
- Premium Liquor Dispenser – Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
- Mini bar with soda, bottled water, juice, domestic beer and snacks
- Purified water
- Plush Bathrobes & slippers
- Loofah Sponge
- Sleeping mask
- Digital safe (laptop size)
- Individually controlled A/C
- Direct dial telephone
- Bluetooth-enabled wireless alarm clock radio
- Hair blow dryer
- Iron/ironing board
- Free wireless internet
- 24-hour room service – select a la carte menu
- Turndown service
- Living room/kitchen
- Private game/theater room
- Fitness center
- Master Bedroom
- Upstairs terrace