Venue Overview
Perfectly situated on the soft white sand beaches of Cancun, this exclusive beach resort provides the perfect accommodations for your vacation getaway. Paradisus Cancun is a chance to experience the stunning beauty that has made Cancun an international destination in the comfort of a luxury resort on par with the highest standards of excellence. This commitment to quality is why Paradisus Cancun has been awarded Four Diamond honors since 2006 by AAA.
Luxurious, spacious and elegantly decorated rooms on a pristine beach that is short 15 minutes from the airport. Whether you are on the beach, at one of the four lagoon-inspired pools, or dining in any of our nine on-site restaurants, our goal is your total satisfaction. Indulge yourself with upgraded The Reserve service, an exclusive experience for adults, families and groups with skilled concierge service, private areas and a complete list of upgraded amenities. YHI SPA with authentic wellness activities and treatments. Romance by Paradisus offers six packages meticulously designed to meet every dream.
Resort Amenities
Restaurants, Bars, & Lounges
Cancun has a lot to offer, like stunning beaches and breathtaking views, but at Paradisus Cancun we also offer unforgettable culinary experiences. With ten dining facilities and seven bars, that is just the beginning.
A delicious and nourishing array of culinary options for everyone from the foodie seeking the latest epicurean delights to the comfort food lover and the most health-conscious between them. Thanks to our 24-hour Room Service and our bevy of restaurants, guests have options for every hour of the day and, once they see what we have to offer, they just might want to.
The opening hours of restaurants and bars may change at any time, without prior notice.
Malva Food Bazar - a Gastro Hall that offers a plethora of gastronomic possibilities that you can have all day. In Malva you can choose the flavors that will design your gastronomic experience in an environment that calls for moments that will transcend, along with your loved ones. No reservations needed. Buffet style for breakfast, lunch and dinner.
Fuego Restaurant - Experience the heat at Fuego, where hot Latin inspired flavors are ready to tempt you. Spicy ceviche, the freshest seafood and a delicious raw bar come together in one of the top resort restaurants. Your taste buds will need their passport for this culinary voyage.
VENTO Restaurant - The Mediterranean serves as the inspiration for Vento. The breezy, palm-lined terrace sets the mood for the light, fresh Mediterranean inspired menu. Diners can enjoy wood-oven pizzas and freshly made pastas.
Bana - This contemporary Japanese restaurant adds a global element to the Paradisus’ dining experience. Located in a beautiful and soothing Zen terrace it is the ideal location for anyone wanting to be in the center of it all. The Japanese fusion menus include both Western and Eastern style sushi being served.
Mole Restaurant - You have never had Mexican food like this. Now you can experience the authentic, rich flavors and various layers of Mexican contemporary cuisine. The food is the star at this restaurant starting with special made-to-order quesadillas. The traditional meets the modern in décor as well with gorgeous Mexican tiles lining the wall. The best table in the house goes to the corner overlooking the Caribbean. This might make for the best Mexican meal of your life.
Enso Restaurant - in this wonderful restaurant with an elegant and circular design facing the sea, you will find the splendor of the Caribbean. Asian fusion cuisine with tasty Thai, Indian, Korean or Chinese dishes. Located in a privileged area with paradisiacal views. Let yourself be hypnotized by the oriental flavors of 4 cultures sharing a table.
La Palapa Restaurant – exclusive restaurant for Royal Service guests, where you can enjoy a delicious gourmet international menu and whose team of professionals will provide you with impeccable service. The views of the blue and bright waters of the Caribbean Sea and a place under the shade of a dry palm roof create the perfect place for its traditional flavors with shades of new trends.
Blue Agave Restaurant - Tacos and tequila are a match made in Cancun beach heaven. This Paradisus resort favorite offers Mexican staples and a wide assortment of authentic foods, tequilas and beers. Let the friendly staff take you on a tour of the country’s flavors.
Sal Steak Cave - A Steak Cave for meat lovers, featuring the best cuts to taste, we fuse different cooking styles and techniques to create a succulent steak term. In an adults-only environment we highlight the central kitchen, open for our guests’ view. SAL is a place that you cannot miss. Coming soon! (Opening in 2020 – date to be confirmed).
Sunset Grill - An excellent option in front of the pool to taste healthy and traditional snacks.
Avenue Bar - Accompany moments of relaxation with delicious cocktails and stunning views in the heart of the resort. An area full of plants and magic. Make yourself comfortable on our chaise-longue sofas and enjoy a pleasant conversation and total tranquility in the best ambience.
Red Lounge - Guests sip on tropical cocktails as they sway to music carefully curated by the DJ in this modern, sexy lounge. Close your eyes and you can almost feel the warm waters and hear the voices of guests enjoying this hot spot. Tropical cocktails and an eclectic beat in a modern, sexy lounge. Exclusive for Adults (18+).
Swim Up Bar - No need to leave the pool, just ask for another drink without even leaving the water. Located in the South Pool, this is the perfect place to relax in the sun, chat for a while and take a refreshing dip at any time. The beautiful views of the Caribbean Sea and comfortable design of the bar will help you connect with all the exoticism and pleasures of the resort.
Coco's Beach Bar - Picture yourself on the beach, the soft, white Caribbean sand and warm, turquoise waters, with a cold, refreshing cocktail in your hand. Beach Bar is true to its name and conveniently located a few steps from the beach. Bali beds with F & B a la carte service at the Beach Club are subject to a surcharge.
Toji Bar - Exotic ingredients such as ginger, cardamom or green tea give greater aroma to some of the best Asian-inspired cocktails. Located in the heart of the resort, this oasis of plants and light is the perfect place for a drink before or after dinner at Bana.
Blue Agave Bar - Agave is the key to great tequila, trust us. Mezcal, Raicilla, Bacanor are some of liquors derived from agave you can taste before or after a bite in the restaurant. With pride in all Mexican flavors, Blue Agave also offers a full range of national beers and, of course, traditional margaritas!
Resort Amenities
- Nine restaurants and seven bars focused on the highest quality food, service, and décor provide guests with an unrivaled culinary experience
- Royal Service, an exclusive adult experience with skilled butlers’ service, private areas and a complete list of upgraded amenities
- Family Concierge an immersive vacation experience for adults and kids, suites with kid-size amenities and bath products
- Outstanding service and exceptional facilities in a breathtaking tropical paradise
- Wireless Internet in guest rooms and public areas of the hotel
- Spa facilities with Beauty Parlor
- Fitness Center
- Tennis courts
- 9-hole Executive Golf Course, Par 3
- 4 swimming pools, including one for Royal Service Guests and one for kids
- Non-motorized water sports
- Baby Club (1-4) and Kids Zone (5-12)
- Travel agency
- Car rental
- Taxi service
- Babysitter * On request / extra charge (services and facilities)
- Bilingual staff
- Wedding Gazebo
- Convention Center with 21 meeting rooms
THE RESERVE AT PARADISUS CANCUN
Upgraded guest experiences & suites.
An immersive vacation experience for adults, families, and groups. The Reserve offers opportunities for guests to reconnect and create everlasting memories.
Exclusive services and amenities:
- Personalized concierge service
- Exclusive VIP check in / check out
- Assistance with priority reservations for activities and restaurants
- Exclusive pool with valet service
- Exclusive beach club with valet service
- Oversized suites with luxury amenities designed for both adults and kids
- Customized turn-down service including cookies and milk for kids
- In-room video games upon request
- State of the art kids facilities
- Exclusive activities including BBQ Glamping
- Exclusive areas for adults
- Bali beds (upon reservation).
- Thierry Mugler bath amenities
- Minibar and Nespresso coffee system
- 24 hours Room Service
THE RESERVE WELCOME LOUNGES
The Reserve Welcome Lounge allows the whole family to relax and enjoy a snack at almost any time of day. The Reserve Welcome Lounge serves snacks, soft drinks and premium drinks. It also provides Internet and private check-in and check-out.
Childrens Programs
The little ones also have to have fun! That's why at Paradisus Cancun we have designed a special area just for the kids full of endless activities and not a moment of boredom.
Our team of qualified professionals will take care of every detail to make sure that you take away only the best memories of the Caribbean: games, workshops, sports, parties and much, much more.
Baby Club: 1 to 4 y.o. / Kids Zone from 5 to 12 y.o.
Activities for teenagers during high seasons (Easter, summer, New Year seasons).
Opening hours: 9 am to 9 pm
Rooms
Standard Room Amenities
- Private terrace and picturesque views of the Caribbean Sea or the Nichupte lagoon
- Individually controlled air-conditioning system
- LCD flat screen TV 50"
- Marble floors
- Cable and pay per view (additional cost)
- Safety deposit box laptop suitable
- Direct dial telephones
- Modern bathroom
- Hair dryer
- Radio alarm clock
- Daily maid service
- Daily turn down service
- Iron and ironing board
- Daily stocked mini bar
- High Speed internet access
- 24 hour room service ($5 usd service fee)
- King size bed or two double beds
- Smoke detectors
- Connecting rooms available
PARADISUS JUNIOR SUITE LAGOON VIEW
Step into your 44 m2 / 474 sq. ft room and enjoy all the luxury and elegance that is waiting for you. From your suite, Cancun’s natural and breathtaking views are just a few steps away on your private terrace. Let the beautiful sunsets and soft breezes of Nichupté Lagoon wash over you.
The Paradisus Junior Suites provide either a king-size bed or two double beds, at your request upon arrival (subject to availability) and are fully stocked with amenities designed to help complete your experience.
PARADISUS JUNIOR SUITE OCEAN VIEW
Step into your 44 m² / 474 sq.ft room and enjoy all the luxury and elegance that is waiting for you. From your suite, Cancun’s natural and breathtaking views are just a few steps away on your private terrace. Revel in the beautiful colours and gentle breeze of the Caribbean Sea.
The Paradisus Junior Suites provide either a king-size bed or two double beds, at your request upon arrival (subject to availability) and are fully stocked with amenities designed to help complete your experience.
LUXURY JUNIOR SUITE OCEAN VIEW
The fantastic 44m2 / 474 sq ft Luxury Junior Suite Ocean View offers the most sophisticated and pleasurable stay and all the luxury and elegance that awaits you in this beautiful Mexican destination.
Breathtaking views of Cancun are just a couple of steps away on your private terrace. Revel in the beautiful colours and gentle breeze of the Caribbean Sea.
The Luxury Junior Suite Ocean View provides a king-size bed or two double beds (on request on arrival and subject to availability) and are generously equipped with amenities designed to enhance your experience.
THE RESERVE PARADISUS JUNIOR SUITE LAGOON VIEW
Immerse yourself in the peacefulness Cancun offers you from this elegant 44 m2 / 474 sq ft suite. Enjoy spectacular, relaxing views of Nichupté Lagoon from your private terrace. The room is equipped with all comforts required for an unforgettable experience by the Caribbean Sea.
This luxurious, elegant and sophisticated Junior Suite provides a king-size bed or two double beds. End a day of sun and beach with a relaxing rain shower. The bedroom provides a 50-inch TV, Internet and a laptop-size safe.
Oversized suites with luxury amenities designed for both adults and kids offer customized turn-down service including cookies and milk for kids, pillow and aromatherapy menus, daily newspaper delivery, laundry and 24-hour room service. The Reserve also offers a discreet concierge service, so you don’t have to worry about anything. Get ready to enjoy the Caribbean calm of your dreams.
THE RESERVE PARADISUS JUNIOR SUITE OCEAN VIEW
This luxurious 44 m2 /474 sq ft suite is designed to offer a sophisticated and comfortable stay in Cancun. Soak up the Caribbean energy from your private terrace with spectacular sea views. The room provides a huge king-size bed or two double beds to guarantee absolute rest and relaxation in Mexico.
The room provides a 50-inch LCD TV with cable channels, high-speed Wi-Fi, daily newspaper delivery and 24-hour room service. The Reserve also provides a discreet concierge to help with any special need during the guest stay such as unpacking and packing luggage, preparing the bathtub and ironing.
The room is equipped for total disconnection. Presided over by a king-size bed or two double bed on request on arrival, it also has a personalized pillow menu and aromatherapy menu, bathtub and rain shower. The Reserve also allows you access to exclusive areas in the resort such as the private beach area, exclusive adults pool area with 3 whirlpools and Bali beds. If you want to relax, disconnect and forget the routine, this is your suite.
THE RESERVE LUXURY JUNIOR SUITE LAGOON VIEW
Luxurious and elegant 55 m2 / 592 sq ft room designed and equipped to encourage rest, relaxation and total disconnection. Charge yourself with energy with unforgettable days in the Caribbean surrounded by the sophistication and comfort offered by this amazing room featuring a huge and comfortable king-size bed.
The suite provides a bathroom with bathtub and rain shower where you can relax after returning from the beach. It provides a 50-inch LCD TV with cable channels, high-speed Wi-Fi and daily newspaper delivery. The exquisite The Reserve provides a concierge who can assist our guests with priority reservations for activities and restaurants can pack and unpack your bags, prepare your bath, iron or polish your shoes.
The room also provides coffee service, a minibar stocked daily, luxury bath amenities and aromatherapy and pillow menus to ensure guaranteed rest. The Reserve also provides access to exclusive resort areas such as the private pool and beach, with concierge services so that your only concern is to relax and disconnect.
Additional Room Categories
THE RESERVE LUXURY JUNIOR SUITE OCEAN VIEW
Enjoy the blue tones of the Caribbean Sea from the private terrace of this wonderful 55 m2 / 592 sq ft suite. The room provides luxury amenities to help you forget the stress and relax in the Cancun calm. If you want to disconnect, do so without leaving your suite on your king-size bed or with a comforting rain shower.
The suite provides aromatherapy and pillow menus so you can choose whatever best suits your body and rest. The suite provides 24-hour room service and minibar restocked every day. The Reserve provides a discreet concierge who can take care of packing or unpacking your bags, ironing your clothes or preparing your bath.
A room that allows you to stay perfectly informed and connected thanks to high-speed Wi-Fi, 50-inch LCD TV with cable channels and daily newspaper service. The Reserve also allows access to exclusive private resort areas such as the pool and beach areas with three whirlpools and Bali beds. Forget the stress and get ready to charge yourself with energy.
THE RESERVE ONE BEDROOM SUITE LAGOON VIEW
Admire beautiful views of Nichupté Lagoon from the private terrace of this 60 m2 / 645 sq ft suite. With modern yet sober and sophisticated decoration, this suite provides enveloping intimacy with a clearly differentiation between the bedroom with a king-size bed and the separate lounge with a sofa-bed.
Enjoy the Cancun calm in this magnificent 60 m2 suite, elegantly equipped with all kinds of luxuries, technology and amenities. The suite provides a bedroom with a king-size bed and separate lounge with sofa-bed and 50-inch LCD TV. The bathroom provides a bathtub and rain shower so you can freshen up after a long day by the pool or on the beach soaking up the Caribbean sun.
The suite includes a continental breakfast buffet service and daily newspaper delivery, high-speed Wi-Fi, luxury amenities designed for both adults and kids, customized turn-down service including cookies and milk for kids, and aromatherapy and pillow menus so you can choose the option that best meets your needs. Without any doubt, this is one of the best accommodation options in the entire resort for travelers who aim to relax and forget all about stress.
THE RESERVE ONE BEDROOM SUITE OCEAN VIEW
60 m2 / 645 sq ft room with a lounge with sofa bed separate from the main bedroom with a king-sized bed, clearly differentiating the spaces and ensuring greater privacy. Everything designed to create a peaceful ambience, only altered by the sound of the Caribbean Sea.
With sober, luxurious and elegant decoration, these comfortable suite measure 60 m2. Allow yourself to be seduced by the sea views from your private terrace and feel the soft breeze while you enjoy drinks from the minibar, stocked every day. You can also relax taking a bath or rain shower, ideal after a sunny day spent on the stunning beaches of Cancun.
The room provides a 50-inch LCD TV with cable channels. Keep up to date with the world thanks to the high-speed Wi-Fi and daily newspaper delivery. This suite includes a daily continental breakfast buffet and all the benefits of the exquisite The Reserve which, among many other things, provides a concierge to take care of all your wishes.
THE RESERVE GOVERNOR SUITE
Distinguished 133 m2 / 1,432 sq ft suite with spaces and equipment for luxurious vacations. It comprises functional and elegant equipment in a spacious separate lounge with sofa-bed, bedroom, dining room, kitchen, hydro massage bathtub in the bathroom and three private terraces with spectacular Caribbean Sea views.
A perfect room to enjoy as a couple or with friends thanks to the spaciousness and separation of spaces. It provides everything you need to ensure relaxation, comfort and disconnection. The Reserve also allow you access to exclusive private resort areas such as the adults pool with three whirlpools and Bali beds or the private beach with concierge services.
The Suite has high-speed Wi-Fi and two flat-screen TVs, one 60-inch with Apple TV and the other 50-inch. It also features exclusive services such as a discreet concierge who can assists with priority reservations for activities and restaurants unpack and pack your bags, take care of ironing or prepare your bath. The Reserve offers everything to ensure you don’t miss anything in a privileged environment, with stunning views surrounded by swimming pools and lush Caribbean gardens.
THE RESERVE PRESIDENTIAL SUITE
The jewel in the crown. 319 m2 /3,433 sq ft of luxurious elegance with panoramic views of the Caribbean Sea and Nichupté Lagoon. This room comprises a spectacular bedroom with king-size bed fully open to the sea, two bedrooms with double beds, a lounge with sofa bed, a study, a dining room and a fully equipped kitchen. Enjoy amazing views from its two indoor whirlpool bathtubs.
Watch spectacular sunsets and sunrises from this fantastic suite. A unique and fabulous experience that will leave you speechless. Immerse yourself in the tropical Caribbean ambience in this luxurious suite, designed to delight the five senses. The Reserve provides an attentive and discreet concierge to ensure your well-being during your stay in Cancun.
The Presidential Suite provides aromatherapy and pillow menus, a fully equipped kitchen, three 50-inch and 32-inch TVs, daily newspaper delivery, turndown service and preferential restaurant reservations. It also allows access to all the luxury and exclusivity of The Reserve with private beach areas and pool with three whirlpool tubs and Bali beds. Prepare to make your dreams come true.
Activities
Pools
4 pools / Winter time: 7 am to 6 pm / Summer time: 7 am to 7 pm
1 adult pool exclusively for The Reserve guests, depth 1.65 m
2 main pools, depth from 1.56 m to 1.80 m
1 pool for children, depth 65 cm
1 wading pool
Beach
Public beach, white sand, offers lounge chairs and palapas without additional charge. Towel service. Non-motorized water sports without charge:
Kayaks*
Windsurfing*
Stand up Paddle*
Snorkel*
*Supplier Aqua World, activities at the marina in front of the hotel.
Gym
The Yhi Spa Wellness Center offers a variety of activities and fitness equipment for all styles and exercise preferences. In the movement studio, the guests can practice yoga quietly or take a lesson of Tai Chi or put the heart to one hundred with a spinning session.
The spacious gym includes a combination of cardio and resistance equipment with treadmills, climbers, exercise bikes, weight training machines and free weights. As part of the holistic approach and methods of Yhi Spa, the Wellnes Center offers Yhi Moves, which includes fitness, personal training and wellness activities with personal trainers that evaluate the individual needs of each guest and develop specially adapted personalized exercise programs.
Access included for all resort guests over 18 years old.
YHI SPA
Reinvigorate your body, spirit and mind with the natural and relaxing treatments at our YHI Spa. A Zen environment full of tranquility that helps create an authentic oasis of peace and harmony for our guests. Let our team of expert professionals advise you and enjoy our beauty sessions, massages and body treatments. Enjoy moments of pure relaxation in our facilities, including a water ritual in our hydrotherapy circuit. And so you can continue enjoying the infinite benefits of YHI Spa at home, we offer a wide range of superior quality products for purchase.
Discover new kinds of oriental treatments in our Oriental Garden. A new area designed to create an environment of maximum relaxation and enjoy, for example, a fantastic Balinese aromatic massage or a traditional Thai massage. All at the hands of our expert Asian therapists.
Opening hours: 8:30 am to 8:30 pm every day
Access: all resort guests, children (12+) accompanied by an adult
11 treatment rooms: 6 singles and 5 doubles
2 outdoor massage beds
Whirlpools, sauna, steam bath
Massages, facial and body treatments
Radiant scrubs and aromatherapy
Sacred wraps and masks
Hands and Feet Collection
Full-service fitness center
Full-service beauty salon, pamper hair, skin and nails
All treatments at Yhi Spa require a reservation, and additional charges apply.
GOLF
Relax your mind, practice your swing and enjoy the enviable views from our executive golf course. Our nine Par-3 holes offer a perfect place to disconnect and have fun with friends while playing this great sport in an unbeatable location. The course is located right in front of the main entrance of the resort, making it even more comfortable and easy to enjoy.
Opening hours: Golf course from 7:00 am to 3:00 pm, golf games from 7:00 am to 1:00 pm. Prior reservation required.
Dress code: polo shirt, golf or sports shoes (Not allowed: metal studs, sandals, jeans, collarless or sleeveless shirts)
Golf equipment is available for an additional charge
Access: all resort guests, children (12+) accompanied by an adult