Resort Overview
For couples 18 and over, Sun Palace is an intimate oasis in the quiet southern end of the Hotel Zone. Throughout the resort, distinctive romantic touches create an unforgettable getaway. Infinity pools overlooking the Caribbean Sea offers chairs in the shallow end, so you can sunbathe and soak at the same time. The expansive beach provides the perfect setting for a candlelit dinner under the stars or an exquisite wedding celebration. Relaxing in-room amenities, like a double whirlpool tub and the comfortable Palace Bed, are perfect to complete your experience. Ideal for those who want a romantic getaway with an opportunity to experience Mexican culture through tours and activities, shopping and other experiences that only Cancun can offer.
Resort Amenities
Restaurants, Bars, & Lounges
Aurora - Located in the lobby area, serving international buffet for breakfast and lunch, and gourmet à la carte Mexican cuisine for dinner.
La Tratto - À la carte Italian cuisine for dinner.
The Steak - Located adjacent to pool area, serving fine cuts of steak buffet style for dinner.
Oriental Lounge - Located across from the main pool, serving Asian hors d’oeuvres and sushi. À la carte Asian specialties available for dinner.
Lobby Bar - Bar and lounge offering teatime service from 5-7 PM.
Wet Bar - Swim-up bar.
Pool Bar - Bar with snack service to all pools.
Snack Area - Light à la carte meals served poolside.
Resort Amenities
- 3 infinity pools
- Swim-up bar
- Indoor pool
- Awe Spa - 10 treatment rooms
- Fitness center
- Table games
- Daily activities & nightly entertainment
- Concierge
- 24-hour room service
- Complimentary Wi-Fi
- Bell staff service
- PCs for Internet use
- Wedding services*
- Beauty salon*
- Spa boutique*
- Doctor on call 24 hours*
- Dry cleaning & laundry service*
- Gift shop*
- Jewelry store*
- Palace Vacation Planners*
- Taxis available 24 hours*
- Wheelchairs upon request
- Currency exchange
- Ice machines
- ATM machine
- Complimentary self-parking & valet parking
- Palace Rent-A-Car*
*Additional Fees Apply
Childrens Programs
Rooms
Standard Room Amenities
- Turndown service
- Liquor dispenser
- Mini-bar
- Red wine upon arrival
- Smart TV (Concierge Level)
- CHI Bath amenities
- CHI Hair dryer & flat-iron
- Bathrobes and slippers
- Digital safe (laptop size)
- Individually controlled air conditioning
- Coffee maker
- Lavazza coffee
- Direct dial telephone
- Alarm clock
- Iron & ironing board
- Additional amenities for Concierge level
SUPERIOR DELUXE RESORT VIEW
Soak in the majesty of the resort from the comfort of your own private balcony and savor your own personal oasis, stocked to the hilt with world-class amenities. Toast your getaway with a complimentary bottle of wine, or your choice of spirits, sodas, bottled water and juices, domestic and imported beers from the fully stocked minibar. With 24-hr room service and daily turn down service, your stay at Sun Palace will be as comfortable as it is romantic. Every amenity included in your room is part of the all-inclusive experience at Palace Resorts.
SUPERIOR DELUXE OCEAN VIEW
Start your day with the soothing visage of the sparkling Caribbean Ocean from the comfort of your private balcony. Spend the day snuggling with your sweetie in plush bathrobes, catching up with popular movies or classics in your very own romantic bubble. Every amenity included in your room is part of the all-inclusive experience at Palace Resorts.
JUNIOR SUITE OCEAN VIEW
Revel in the serenity of this junior suite with a stunning ocean view replete with state of the art technology for entertainment and convenience, a minibar stocked with world-class spirits, and many other posh luxuries.
GRAND LEVEL
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Wake up and drift off to sleep marveling at a breathtaking ocean view just off your private balcony. Whether your ease into a plush king size bed, or balmy session in your in-room double whirlpool tub, you’ll find the accommodations world class and geared toward the ultimate relaxation experience. Also savor a complimentary bottle of wine to toast your arrival, and a mini bar stocked with premium spirits, beers, and other sodas, juices, and fine bottled water. Pamper in the shower with L’Occitane bath amenities, and cushy bathrobes and slippers. Too relaxed to leave the room? Order 24-hour room service and dine lavishly in your room.
CONCIERGE LEVEL
Sun Palace guest rooms boast plush and intimate setting areas, and come stocked to the hilt with a copious amount of high-end amenities to enhance your vacation experience.
The Concierge Level suite also includes the following:
- Apple TV with WiFi connection and special apps including, iTunes, Netflix, and more*
- DVD and CD player**
- L’Occitane bath amenities
- Aromatherapy
- Upgraded liquor brands in dispenser: Bacardi White Rum, Jose Cuervo Special Tequila, J&B Whisky and Absolut Vodka
- Two 25-minute back massages at the Spa
- Exclusive Beach Bag (one per room/per stay)
- Private Beach Lounge Chair Area with Waiter Service
- Candlelight dinner at select locations (once per stay)
- Exclusive Concierge Service with personalized service
- Lavazza coffee maker
- Alarm clock/radio/iPod dock
- CHI Professional hair dryer & flat iron
- Special room service menu for dinners (6-11 PM)
- Nightly Petit Fours with your turndown service
- Pillow menu
- Private check-in & out / early check-in & late check-out (subject to availability)
Every amenity included in your room is part of the all-inclusive experience at Palace Resorts.
*Apps on Apple TV may require guest subscription.
**Upon request
Additional Room Categories
Presidential Suite: Indulge in the luxury of your own private couple’s paradise when you cozy up in this sophisticated one-bedroom suite. The private terrace boasts a double whirlpool tub where you can soak in lush tropical views. Customize your comfort by making personal selections from the pillow and aromatherapy menus. Guests can plan an in-room dinner for two by ordering 24-hour room service that includes special selections from our restaurants’ gourmet dining menus. Make a toast with world-class wine and spirits available in your suite before you slip into your robes and enjoy state-of-the-art entertainment options.
Max Occupancy: 2 adults.
Wedding Packages
Complimentary Package
- Services of a wedding planner and an on site wedding coordinator
- Wedding ceremony location: beach or gazebo
- Minister to perform symbolic ceremony
- Wood wedding arch featuring ivory sheer fabric backdrop with silk floral appliqués and silver branches
- Matching wood ceremony table with two silk floral spheres as table décor
- 30 white avant-garde chairs
- Audio system available for the ceremony
- Sparkling wine during the ceremony*
- 1 semi-private dinner reservation for up to 30 guests with standard restaurant décor
- Breakfast in bed the morning after the ceremony for bride and groom
- Honeymoon Wishes wedding website and bridal registry
- Complimentary Honeymoon package
Terms & Conditions Apply. Please see your Destination Wedding Specialist for more details.
Tropical Sunset
- Services of a wedding planner and an on site wedding coordinator
- Wedding ceremony location
- Minister to perform symbolic ceremony
- Witnesses if required
- 2 tropical chair corsages
- Petate aisle runner
- Circle wedding arch with tropical greenery and blooms: monstera leaves, date palm leaves,
- comb fern leaves, birds of paradise, ginger flower
- 10 natural cross-back chairs
- Audio system available for the ceremony
- Sparkling wine during the ceremony*
- 1 semi-private dinner reservation for up to 30 guests with standard restaurant décor
- Breakfast in bed the morning after the ceremony for bride and groom
- Honeymoon Wishes wedding website and bridal registry
- Complimentary Honeymoon package
Terms & Conditions Apply. Please see your Destination Wedding Specialist for more details.
Pure Paradise
- Services of a wedding planner and an on site wedding coordinator
- Wedding ceremony location
- Minister to perform symbolic ceremony
- Witnesses if required
- Palm leaf aisle markers
- 2 antique benches
- 2 white Chiavari chairs
- 2 round taupe velvet stools
- 2 Taj Mahal velvet stools
- 2 gold pedestal stands with floral arrangements: monstera leaves, date palm leaves, white gerberas, driftwood
- Audio system available for the ceremony
- Sparkling wine during the ceremony*
- 1 semi-private dinner reservation for up to 30 guests with standard restaurant décor
- Breakfast in bed the morning after the ceremony for bride and groom
- Honeymoon Wishes wedding website and bridal registry
- Complimentary Honeymoon package
Terms & Conditions Apply. Please see your Destination Wedding Specialist for more details.
Tropical Traditions
- Services of a wedding planner and an on site wedding coordinator
- Wedding ceremony location
- Minister to perform ceremony
- Witnesses if required
- Bamboo ceremony mandap adorned with a variety of floral arrangements
- Mandap furniture: 2 beige Capitonné armchairs, 4 white Chiavari chairs, 1 white coffee table, 1 ganesh
- White vinyl ceremony aisle and stage
- 10 filigree lanterns
- 10 white Chiavari chairs
- Audio system available for the ceremony
- Sparkling wine during the ceremony*
- 1 semi-private dinner reservation for up to 30 guests with standard restaurant décor
- Breakfast in bed the morning after the ceremony for bride and groom
- Honeymoon Wishes wedding website and bridal registry
- Complimentary Honeymoon package
Terms & Conditions Apply. Please see your Destination Wedding Specialist for more details.
Complimentary Honeymoon Package
- Specialty petit fours
- Bottle of sparkling wine
- Complimentary honeymoon dinner at select restaurants
- Two honeymoon t-shirts
- Breakfast in bed (upon request)
- Guaranteed turndown service
- Honeymoon desk
- Late check out until 6:00pm (subject to request and availability)
Terms and conditions:
Minimum stay of 3 nights at Palace Resorts properties applies for complimentary honeymoon packages. Marriage certificate is mandatory to show proof that the couple was married within the last calendar year. Promotion may change without notice until full payment is received. Additional restrictions and fees may apply.
Deluxe Honeymoon Package
- All components of the Complimentary Honeymoon Package
- 50-minute Holistic Massage in couples spa suite
- Floral arrangement
- Guaranteed king bed
- Chocolate covered strawberries
- In-room aromatherapy with fragrance menu
- Intimate candlelit rose petal bath in double whirlpool tub*
- Specialty petit fours
- Bottle of sparkling wine
- Complimentary honeymoon dinner at select restaurants
- Two honeymoon t-shirts
- Breakfast in bed (upon request)
- Guaranteed turndown service
- Honeymoon desk
- Late check out until 6:00pm (subject to request and availability)
Excursion for two:
Moon Palace Cancun, The Grand at Moon Palace
Cancun, Beach Palace, Sun Palace, Playacar
Palace - Romantic Dinner Tour on Columbus Cruise (round-trip transportation included)
Cozumel Palace - Atlantis Submarine Expedition
Isla Mujeres Palace - Snorkel Tour
Moon Palace Jamaica - Horseback Ride and Swim
Please see your Destination Weddings Specialist for more details.