Resort Overview
Please be advised: Sun Palace will close for renovations beginning June 15, 2019 - January 31, 2020.
For couples 18 and over, Sun Palace is an intimate oasis in the quiet southern end of the Hotel Zone. Throughout the resort, distinctive romantic touches create an unforgettable getaway. Infinity pools overlooking the Caribbean Sea offers chairs in the shallow end, so you can sunbathe and soak at the same time. The expansive beach provides the perfect setting for a candlelit dinner under the stars or an exquisite wedding celebration. Relaxing in-room amenities, like a double whirlpool tub and the comfortable Palace Bed, are perfect to complete your experience. Ideal for those who want a romantic getaway with an opportunity to experience Mexican culture through tours and activities, shopping and other experiences that only Cancun can offer.
Resort Amenities
Restaurants, Bars, & Lounges
Aurora - Located in the lobby area, serving international buffet for breakfast and lunch, and gourmet à la carte Mexican cuisine for dinner.
La Tratto - À la carte Italian cuisine for dinner.
The Steak - Located adjacent to pool area, serving fine cuts of steak buffet style for dinner.
Oriental Lounge - Located across from the main pool, serving Asian hors d’oeuvres and sushi. À la carte Asian specialties available for dinner.
Lobby Bar - Bar and lounge offering teatime service from 5-7 PM.
Wet Bar - Swim-up bar.
Pool Bar - Bar with snack service to all pools.
Snack Area - Light à la carte meals served poolside.
Resort Amenities
- 3 infinity pools
- Swim-up bar
- Indoor pool
- Awe Spa - 10 treatment rooms
- Fitness center
- Table games
- Daily activities & nightly entertainment
- Concierge
- 24-hour room service
- Complimentary Wi-Fi
- Bell staff service
- PCs for Internet use
- Wedding services*
- Beauty salon*
- Spa boutique*
- Doctor on call 24 hours*
- Dry cleaning & laundry service*
- Gift shop*
- Jewelry store*
- Palace Vacation Planners*
- Taxis available 24 hours*
- Wheelchairs upon request
- Currency exchange
- Ice machines
- ATM machine
- Complimentary self-parking & valet parking
- Palace Rent-A-Car*
*Additional Fees Apply
Childrens Programs
Rooms
Standard Room Amenities
- Turndown service
- Liquor dispenser
- Mini-bar
- Red wine upon arrival
- Smart TV (Concierge Level)
- CHI Bath amenities
- CHI Hair dryer & flat-iron
- Bathrobes and slippers
- Digital safe (laptop size)
- Individually controlled air conditioning
- Coffee maker
- Lavazza coffee
- Direct dial telephone
- Alarm clock
- Iron & ironing board
- Additional amenities for Concierge level
SUPERIOR DELUXE RESORT VIEW
Soak in the majesty of the resort from the comfort of your own private balcony and savor your own personal oasis, stocked to the hilt with world-class amenities. Toast your getaway with a complimentary bottle of wine, or your choice of spirits, sodas, bottled water and juices, domestic and imported beers from the fully stocked minibar. With 24-hr room service and daily turn down service, your stay at Sun Palace will be as comfortable as it is romantic. Every amenity included in your room is part of the all-inclusive experience at Palace Resorts.
SUPERIOR DELUXE OCEAN VIEW
Start your day with the soothing visage of the sparkling Caribbean Ocean from the comfort of your private balcony. Spend the day snuggling with your sweetie in plush bathrobes, catching up with popular movies or classics in your very own romantic bubble. Every amenity included in your room is part of the all-inclusive experience at Palace Resorts.
JUNIOR SUITE OCEAN VIEW
Revel in the serenity of this junior suite with a stunning ocean view replete with state of the art technology for entertainment and convenience, a minibar stocked with world-class spirits, and many other posh luxuries.
GRAND LEVEL
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Wake up and drift off to sleep marveling at a breathtaking ocean view just off your private balcony. Whether your ease into a plush king size bed, or balmy session in your in-room double whirlpool tub, you’ll find the accommodations world class and geared toward the ultimate relaxation experience. Also savor a complimentary bottle of wine to toast your arrival, and a mini bar stocked with premium spirits, beers, and other sodas, juices, and fine bottled water. Pamper in the shower with L’Occitane bath amenities, and cushy bathrobes and slippers. Too relaxed to leave the room? Order 24-hour room service and dine lavishly in your room.
CONCIERGE LEVEL
Sun Palace guest rooms boast plush and intimate setting areas, and come stocked to the hilt with a copious amount of high-end amenities to enhance your vacation experience.
The Concierge Level suite also includes the following:
- Apple TV with WiFi connection and special apps including, iTunes, Netflix, and more*
- DVD and CD player**
- L’Occitane bath amenities
- Aromatherapy
- Upgraded liquor brands in dispenser: Bacardi White Rum, Jose Cuervo Special Tequila, J&B Whisky and Absolut Vodka
- Two 25-minute back massages at the Spa
- Exclusive Beach Bag (one per room/per stay)
- Private Beach Lounge Chair Area with Waiter Service
- Candlelight dinner at select locations (once per stay)
- Exclusive Concierge Service with personalized service
- Lavazza coffee maker
- Alarm clock/radio/iPod dock
- CHI Professional hair dryer & flat iron
- Special room service menu for dinners (6-11 PM)
- Nightly Petit Fours with your turndown service
- Pillow menu
- Private check-in & out / early check-in & late check-out (subject to availability)
Every amenity included in your room is part of the all-inclusive experience at Palace Resorts.
*Apps on Apple TV may require guest subscription.
**Upon request
Additional Room Categories
Presidential Suite:
Indulge in the luxury of your own private couple’s paradise when you cozy up in this sophisticated one-bedroom suite. The private terrace boasts a double whirlpool tub where you can soak in lush tropical views. Customize your comfort by making personal selections from the pillow and aromatherapy menus. Guests can plan an in-room dinner for two by ordering 24-hour room service that includes special selections from our restaurants’ gourmet dining menus. Make a toast with world-class wine and spirits available in your suite before you slip into your robes and enjoy state-of-the-art entertainment options.
Max Occupancy: 2 adults.
Wedding Packages
Compliments of Palace Resorts
- Services of a Wedding Coordinator
- Wedding ceremony location options: Beach or Gazebo
- Minister to perform symbolic ceremony
- Chocolate colored ceremony structure with ivory spun fabric and silk floral appliqué
- Chocolate colored ceremony podium with two silk floral spheres as table decor
- Silver branches for front of chocolate colored structure
- 30 white avant-garde chairs
- Audio system available for the ceremony*
- Sparkling wine during the ceremony*
- One semi-private dinner reservation for up to 30 guests with standard restaurant decor.
- Breakfast in bed the morning after the ceremony for bride and groom
- Honeymoon Wishes Wedding Website and Bridal Registry
- Complimentary Honeymoon Package
Terms & Conditions Apply. Please see your Destination Wedding Specialist for more details.
Nautical
- Services of a Wedding Coordinator
- Wedding ceremony location
- Minister to perform symbolic ceremony
- Witnesses if required
- White pergola structure
- White hanging ceremony podium with 1 large rectangular glass vase with white spider mums
- 30 Seating pods in a variation of themed drapery
- 6 White spider mum spheres with white ribbon hanging from shepherd hooks
- Themed bridal bouquet of 12 yellow calla lily stems
- Yellow calla lily boutonniere
- Audio system available for the ceremony
- Sparkling wine during the ceremony*
- One dinner reservation (with standard restaurant decor)
- Complimentary suite for the groom for 3 hours before the wedding when ceremony is scheduled at 11am; other ceremony hours will incur an additional charge (based on availability)
- Breakfast in bed the morning after the ceremony
- Honeymoon Wishes Wedding Website and Bridal Registry
- Complimentary Honeymoon Package
Terms and Conditions apply - See your Certified Destination Wedding Specialist for more information
Pearl Shimmer
- Services of a Wedding Coordinator
- Wedding ceremony location
- Minister to perform symbolic ceremony
- Witnesses if required
- White 3 panel structure with glass bead tear drops hanging from each panel
- 30 white chiavari chairs with cushions in a variety of themed drapery
- White ceremony podium with crystal silver lining, 1 small champagne colored ceramic vase with football mums, and 1 large champagne vase with white roses
- 4 white columns lining the aisle; each with an ivory colored candle placed inside a glass cylinder vase and pavé white carnations
- White aisle runner
- Themed bridal bouquet of 20 roses and 4 cymbidium orchids
- Themed boutonniere
- Soloist for wedding ceremony (soloist options include flute, saxophone, violin, or pipe)
- Audio system available for ceremony
- Sparkling wine during ceremony*
- Sparkle fountains after the ceremony
- 3 Round Reception tables
- One dinner reservation (with standard restaurant decor)
- Complimentary suite for the groom for 3 hours before the wedding when ceremony is scheduled at 11 am; other ceremony hours will incur an additional charge (based on availability)
- Breakfast in bed the morning after the ceremony
- Honeymoon Wishes Wedding Website and Bridal Registry
- Complimentary Honeymoon Package
Terms and Conditions apply - See your Certified Destination Wedding Specialist for more information
Exotic Peacock
- Services of a Wedding Coordinator
- Wedding ceremony location
- Minister to perform symbolic ceremony
- Witnesses if required
- White pergola ceremony structure
- White hanging ceremony podium with 3 glass cylinder vases filled with water and green silk cymbidium orchid stems as table decor
- 4 Green bamboo vases with hydrangeas, cymbidium orchids, peacock feathers, and silver curly willows at entrance and end of aisle
- Aqua blue sea glass gems lining aisle walkway
- 30 White chiavari chairs with cushions in a variety of themed drapery
- Themed bridal bouquet of 2 green hydrangeas, 3 white calla lilies, 3 peacock feathers, and 4 dendrobium orchids
- White calla lily with a peacock feather boutonniere
- Audio system available for ceremony
- Sparkling wine during the ceremony*
- Sparkle fountains after ceremony
- One dinner reservation (with standard restaurant decor)
- Complimentary suite for the groom for 3 hours before the wedding when ceremony is scheduled at 11am; other ceremony hours will incur an additional charge (based on availability)
- Breakfast in bed the morning after the ceremony
- Honeymoon Wishes Wedding Website and Bridal Registry
- Complimentary Honeymoon Package
Terms and Conditions apply - See your Certified Destination Wedding Specialist for more information
Lavender Luxe
- Services of a Wedding Coordinator
- Wedding ceremony location
- Minister to perform symbolic ceremony
- Witnesses if required
- White 3 panel structure with lavender iridescent beads hanging from each panel
- 30 Silver chiavari chairs with cushions in a variety of themed drapery
- Lavender colored aisle runner with floral appliqué on sides
- White ceremony podium wrapped in purple fabric with silver beaded edges and a silver vase with purple roses as table decor
- 4 Silver shepherd hooks lining the aisle with a hanging sphere of pink, blue, and purple spider mums, and purple roses
- Themed bridal bouquet of hydrangea
- Pink rose boutonniere
- Soloist for wedding ceremony (soloist options include flute, saxophone, violin or pipe)
- Audio system available for ceremony
- Sparkling wine during the ceremony*
- Sparkle fountain after ceremony
- One dinner reservation (with standard restaurant decor)
- Complimentary suite for the groom for 3 hours before the wedding when ceremony is scheduled at 11am; other ceremony hours will incur an additional charge (based on availability)
- Breakfast in bed the morning after the ceremony
- Honeymoons Wishes Wedding Website and Bridal Registry
- Complimentary Honeymoon Package
Terms and Conditions apply - See your Certified Destination Wedding Specialist for more information
Complimentary Honeymoon Package
- Specialty petit fours
- Bottle of sparkling wine
- Complimentary honeymoon dinner at select restaurants
- Two honeymoon t-shirts
- Breakfast in bed (upon request)
- Guaranteed turndown service
- Honeymoon desk
- Late check out until 6:00pm (subject to request and availability)
Terms and conditions:
Minimum stay of 3 nights at Palace Resorts properties applies for complimentary honeymoon packages. Resort Credit cannot be used toward the purchase of honeymoon packages. Marriage certificate is mandatory to show proof that the couple was married within the last calendar year. Promotion may change without notice until full payment is received. Additional restrictions and fees may apply.
Deluxe Honeymoon Package
- All components of the Complimentary Honeymoon Package
- 50-minute Holistic Massage in couples spa suite
- Floral arrangement
- Guaranteed king bed
- Chocolate covered strawberries
- In-room aromatherapy with fragrance menu
- Intimate candlelit rose petal bath in double whirlpool tub*
- Specialty petit fours
- Bottle of sparkling wine
- Complimentary honeymoon dinner at select restaurants
- Two honeymoon t-shirts
- Breakfast in bed (upon request)
- Guaranteed turndown service
- Honeymoon desk
- Late check out until 6:00pm (subject to request and availability)
Excursion for two:
Moon Palace Cancun, The Grand at Moon Palace
Cancun, Beach Palace, Sun Palace, Playacar
Palace - Romantic Dinner Tour on Columbus Cruise (round-trip transportation included)
Cozumel Palace - Atlantis Submarine Expedition
Isla Mujeres Palace - Snorkel Tour
Moon Palace Jamaica - Horseback Ride and Swim
Please see your Destination Weddings Specialist for more details.
Additional Wedding Packages
Personalization and individuality are key! Couples can customize their dream wedding design using Palace Resorts' vast selection of decor options. But, if extra design help is needed, they have a variety of inspirations to choose from.
Preferred Partner Perks
Exclusive Offer(s) With DestinationWeddings.com
Applicable to US Customers
*ONLY APPLICABLE TO 2018 AND 2019 TRAVEL*
Reserve 5-9 rooms (15-29 room nights) and the wedding couple will receive:
- Turn down service
- Special petit-fours
- Wine bottle for wedding couple
Reserve 10-19 rooms (30 - 59 room nights) and the wedding couple will receive:
• Welcome cocktail drink and cold towels upon arrival
• Turn down service
• Special petit-fours
• Wine bottle for wedding couple
Reserve 20-24 rooms (60 - 74 room nights) and the wedding couple will receive:
• Welcome cocktail drink and cold towels upon arrival
• Turn down service
• Special petit-fours
• Wine bottle for the wedding couple
• Beach bag for the wedding couple
Reserve 25 rooms or more (75+ room nights) and the wedding couple will receive:
• Welcome cocktail drink and cold towels upon arrival
• Turn down service
• Special petit-fours
• Wine bottle for the wedding couple
• Beach bag for the wedding couple
• Late check-out for the wedding couple (based on availability)
Rooms and passengers booked outside of the group agreement do not count towards earning the Preferred Partner Perk benefits. A wedding event must be taking place on property for these benefits to be applicable. Applicable with the Palace Edge Wedding Group Benefits for U.S. residents.
Applicable to Canadian Customers
*ONLY APPLICABLE TO 2018 AND 2019 TRAVEL*
Reserve 10-19 rooms (30-59 room nights) and the wedding couple will receive:
- Turn down service
- Special petit-fours
- Wine bottle for the wedding couple
- Beach bag for the wedding couple
Reserve 20-24 rooms (60-74 room nights) and the wedding couple will receive:
- Turn down service
- Special petit-fours
- Wine bottle for the wedding couple
- Beach bag for the wedding couple
Reserve 25 rooms or more (75+ room nights) and the wedding couple will receive:
- Turn down service
- Special petit–fours
- Wine bottle for the wedding couple
- Beach bag for the wedding couple
- Late check-out for the wedding couple*
Rooms and passengers booked outside of the group agreement do not count towards earning the Preferred Partner Perk benefits. A wedding event must be taking place on property for these benefits to be applicable. A minimum of 10 rooms are required to obtain all group benefits listed above. Applicable with the Palace Edge Wedding Group Benefits for Canada residents.
*Late check-out is based on availability and confirmed 48 hours prior to check-out.
A group agreement must be in place to receive the above amenities.
Please check with your Certified Destination Wedding Specialist for any restrictions that apply to this offer.