Resort Overview
An oasis nestled on Cancun’s famous shores, where the warm waves of the Caribbean splash against sugary sand, Moon Palace Cancun will resonate in your memories and capture your heart.
Here, the simple elegance of old Mexican hospitality shines brightly, reflected in the smiles of guests, the kindness of staff, and the exquisite interlaced pools, all among swaying palms, butterflies and tropical blooms.
Enter your guest room and feel the refreshing breeze glide over your private balcony. A double whirpool tub and 24-hour room service makes your guest room enticing. Seven glimmering pools with outdoor whirlpool tubs and swim-up bars, 12 exceptional restaurants and endless other activities entertainment lure you to explore the resort grounds.
The All-Inclusive Features offer the exhilaration of enjoying whatever you want, whenever you want it – fine dining, premium wines and spirits, water sports, nightly entertainment – without hesitation. A Jack Nicklaus Signature Golf Course beckons to golfers with challenging terrain and breathtaking scenery. A luxurious spa tempts you with massages, facials, hydrotherapy, and an abundance of other treatments to relax and invigorate.
Resort Amenities
Restaurants, Bars, & Lounges
Sunrise Section:
La Gondola - Located adjacent to the lobby bar serving international buffet for breakfast and Italian à la carte for dinner.
Agra: Lobby. Indian Speciality, à la carte dinner.
Momo - Located adjacent to the lobby serving Asian à la carte, sushi, and teppenyaki for dinner.
Bugambilias - Located in the central lobby serving international buffet for breakfast and lunch and Mexican buffet for dinner.
Palapa Pier 8 - Located poolside serving international buffet for lunch and seafood à la carte for dinner.
Palapa Asadero - Located poolside serving international buffet for lunch and grill à la carte for dinner.
Bistro - Open 24 hours serving coffee, pastries, crepes, and paninis.
Pepe’s Pizza - Brick oven pizza
Lobby Bar - Bar, snacks, and live music.
Los Columpios Bar
VIP Lounge Bar
Sky Bar - Molecular drinks
Nizuc Section:
El Manglar - Located in the central lobby serving international buffet for breakfast, lunch, and dinner.
Arrecifes - Located in the central lobby serving Brazilian steakhouse à la carte cuisine for dinner.
Caporales - Located in the central lobby serving Mexican à la carte cuisine for dinner.
Palapa Delfines - Located poolside serving items from the grill for lunch and dinner.
Palapa Pelicanos - Located poolside serving pizza and salads for lunch and dinner.
Lobby Bar - Bar, snacks, and live music.
The Pub - Bar
Sweet & Coffee - Coffee, crepes, and pastries
Golf Villas Section:
Riviera Maya - International buffet for breakfast and lunch, and Mexican à la carte for dinner.
Trattoria - International buffet for breakfast and lunch, and Italian à la carte for dinner.
19th Hole Bar - Bar and snacks
La Palapa Bar - Bar
Resort Amenities
Sunrise Section: - 1 freestyle pool
- 2 swim-up bars and 6 double whirlpool tubs
- 1 kids pool including a kids splash zone water park
- The Playroom Kids Club (kids ages: 4-12)
- FlowRider Double Wave Simulator
- Fitness center
- Yoga & pilates
- Meditation garden
- Miniature golf - 18 holes
- Beach soccer, beach volleyball, pool volleyball
- 3 lit tennis courts
- 1 basketball court
- Bicycles, billiards, ping pong, table games
- NOIR Nightclub
- Wired Lounge
- Awe Spa
- Children’s playground
- Daily activities & nightly entertainment
- Outdoor stage for evening shows
- Concierge
- 24-hr room service
- Complimentary Wi-Fi
- Bell staff service
- PCs for Internet use
- Wedding services*
- Beauty salon*
- Spa boutique*
- Doctor on-call 24 hours*
- Dry cleaning & laundry service*
- Gift shop*
- Jewelry store*
- Palace Vacation Planners *
- Taxis available 24 hours*
- Cribs & rollaway beds (upon request)
- Wheelchairs (upon request)
- Currency exchange
- Ice machines
- ATM machine
- Complimentary self parking & valet parking
- Palace Rent-A-Car*
- Shuttle to Moon Spa & Golf Club Jack Nicklaus Signature Golf Course*
*Additional Fees Apply
- Nizuc Section:
- 1 water slide
- 1 outdoor pool
- 2 swim-up bars
- The Playroom Kids Club (kids ages: 4 - 12)
- Dive tank/scuba diving demonstration
- Water sports marina
- Fitness center
- Yoga & pilates
- Beach soccer, beach volleyball, pool volleyball
- 2 lit tennis courts
- 1 basketball court
- Awe Spa
- Bicycles, billiards, ping pong, table games
- Outdoor stage for evening shows
- Daily activities
- Weddings office
- Concierge
- 24-hr room service
- Complimentary Wi-Fi
- Bell staff service
- PCs for Internet use
- Wedding services*
- Beauty salon*
- Spa boutique*
- Doctor on-call 24 hours*
- Dry cleaning & laundry service*
- Gift shop*
- Jewelry store*
- Palace Vacation Planners *
- Taxis available 24 hours*
- Cribs & rollaway beds (upon request)
- Wheelchairs (upon request)
- Currency exchange
- Ice machines
- ATM machine
- Complimentary self parking & valet parking
- Palace Rent-A-Car*
- Shuttle to Moon Spa & Golf Club Jack Nicklaus Signature Golf Course*
- Nanny service*
*Additional Fees Apply
Golf Villas Section:
- 1 pool
- Concierge
- 24-hr room service
- Complimentary Wi-Fi
- Bell staff service
- PCs for Internet use
- Wedding services*
- Beauty salon*
- Spa boutique*
- Doctor on-call 24 hours*
- Dry cleaning & laundry service*
- Gift shop*
- Jewelry store*
- Palace Vacation Planners *
- Taxis available 24 hours*
- Cribs & rollaway beds (upon request)
- Wheelchairs (upon request)
- Currency exchange
- Ice machines
- ATM machine
- Complimentary self parking & valet parking
- Palace Rent-A-Car*
- Shuttle to Moon Spa & Golf Club Jack Nicklaus Signature Golf Course*
- Golf Academy*
*Additional Fees Apply
Childrens Programs
- Two kids pools with kids splash zone water park
- The Playroom Kids Club
Wired Lounge
Rooms
Standard Room Amenities
- Turndown Service
- Liquor dispenser
- Mini-bar
- Red wine upon arrival
- Smart TV
- CHI Bath amenities
- CHI Hair dryer & flat-iron
- Garment steamer
- Bathrobes & slippers
- Digital safe (laptop size)
- Individually controlled AC
- Coffee maker
- Lavazza coffee
- Direct dial telephone
- Alarm clock
Additional amenities for Concierge level
Superior Deluxe Resort View
Take in panoramic views of the resort from your private balcony, then come inside to unwind in your private double whirlpool tub. Designed for up to 4 guests, including children and infants (4-17 years old).
Junior Suite Golf Course
Golfers and non-golfers alike will appreciate our Junior Suite with a spectacular view of our 27-hole Jack Nicklaus Signature golf course.
Designed for 2 adults, this guestroom also features a double whirlpool tub, separate seating area and large screened terrace. And to help you get around, you’ll have the use of your own, personal golf cart.
Superior Deluxe Ocean View
Whether from the guestroom, everyone will love this spectacular view of the Caribbean Sea. This guestroom is designed for up to 4 guests, including children and infants (4-17 years old). In the Sunrise section of the resort, the balconies also include a comfortable hammock for enjoying the ocean view.
*Hammock available only at Sunrise section.
Superior Deluxe Ocean Front
Relax and unwind to the calming sound of surf wafting through your balcony door. The Superior Deluxe Ocean Front room features spectacular views of the turquoise Caribbean waters.
This guestroom is designed for up to 4 guests, including children and infants (4-17 years old), comes with private balcony, king bed or two double beds, Smart TV with YouTube, vTuner and Weather Channel, double whirlpool tub, and our luxurious in-room amenities featured in all Moon Palace guestrooms and suites. A fully-stocked mini bar is also available in the room in case you want to relax with a cocktail.
Concierge Level
Take your vacation to a whole new level. These special guestrooms designed for 2 adults feature an abundance of additional resort amenities, two (2) 25 Minute Massage at the Beach/Spa/Treatment rooms (location varies per resort), private candlelight dinner and more.
Wellness Suites
Take your pursuit of wellness to a new level. Their wellness suites offer a King, or two double beds, direct access to an exclusive Wellness Area pool, special room service menu with healthy options, access to aqua spinning bikes and a private instructor, and more.
Additional Room Categories
Ambassador Suite:
The second you walk through the door, you’ll know you’ve arrived. Relax in your tastefully appointed living room, where comfort and luxury peacefully coexist. Check out the ocean views from your private balcony, before strolling into the bedroom. Even with a king size bed, and double whirlpool bath, the room feels spacious and airy. Speaking of spacious, behold the massive walk-in closet, immediately next to a two-sink vanity and marble bathroom. And yes, that is a second private balcony off the bedroom, replete with hammocks for swaying in the gentle ocean breeze.
Family Superior Deluxe:
Bring the family, with these two connecting Superior Deluxe Garden view rooms. One room has a king bed, and the connecting room has two double beds and fully stocked mini-bar offering Hershey’s milkshakes, juice, soda, water, and snacks. Both rooms boast a double whirlpool tub, and welcome amenities for families.
Two-Bedroom Presidential Suite:
This chic, courtly, and comfy two-bedroom suite is perfect for family and friends. Its elegantly laidback décor is ideal for lounging around, and sharing in unforgettable memories. Guests will surely enjoy the in-room double whirlpool tub; the sleek dining and bar area stocked with world-class wines and spirits; and the lavish living room area replete with state-of-the-art technology and entertainment options. Outside this spacious private haven, guests will relish the majestic ocean view and sweet breeze from their private balcony. Max Occupancy: 6 guests, including children & infants.
Wedding Packages
Complimentary Collection
- Services of a wedding planner and an on site wedding coordinator
- Wedding ceremony location: beach or gazebo
- Minister to perform symbolic ceremony
- Wood wedding arch featuring ivory sheer fabric backdrop with silk floral appliqués and silver branches
- Matching wood ceremony table with two silk floral spheres as table décor
- 30 white avant-garde chairs
- Audio system available for the ceremony
- Sparkling wine during the ceremony*
- 1 semi-private dinner reservation for up to 30 guests with standard restaurant décor
- Breakfast in bed the morning after the ceremony for bride and groom
- Honeymoon Wishes wedding website and bridal registry
- Complimentary Honeymoon package
Terms & Conditions Apply. Please see your Destination Wedding Specialist for more details.
Divine
- Services of a wedding planner and an on site wedding coordinator
- Catholic chapel “Immaculate Conception” location
- Witnesses if required
- 2 floral arrangements for chapel entrance: cylinder vase with greenery and baby’s breath
- 6 white pedestal aisle markers with floral arrangements: greenery, baby's breath, Mexican calla lilies
- Oak church pews
- Audio system available for the ceremony
- 1 semi-private dinner reservation for up to 30 guests with standard restaurant décor
- Breakfast in bed the morning after ceremony for bride and groom
- Honeymoon Wishes wedding website and bridal registry
- Complimentary Honeymoon package
Terms & Conditions Apply. Please see your Destination Wedding Specialist for more details.
Tropical Sunset
- Services of a wedding planner and an on site wedding coordinator
- Wedding ceremony location
- Minister to perform symbolic ceremony
- Witnesses if required
- 2 tropical chair corsages
- Petate aisle runner
- Circle wedding arch with tropical greenery and blooms: monstera leaves, date palm leaves,
- comb fern leaves, birds of paradise, ginger flower
- 10 natural cross-back chairs
- Audio system available for the ceremony
- Sparkling wine during the ceremony*
- 1 semi-private dinner reservation for up to 30 guests with standard restaurant décor
- Breakfast in bed the morning after the ceremony for bride and groom
- Honeymoon Wishes wedding website and bridal registry
- Complimentary Honeymoon package
Terms & Conditions Apply. Please see your Destination Wedding Specialist for more details.
Pure Paradise
- Services of a wedding planner and an on site wedding coordinator
- Wedding ceremony location
- Minister to perform symbolic ceremony
- Witnesses if required
- Palm leaf aisle markers
- 2 antique benches
- 2 white Chiavari chairs
- 2 round taupe velvet stools
- 2 Taj Mahal velvet stools
- 2 gold pedestal stands with floral arrangements: monstera leaves, date palm leaves, white gerberas, driftwood
- Audio system available for the ceremony
- Sparkling wine during the ceremony*
- 1 semi-private dinner reservation for up to 30 guests with standard restaurant décor
- Breakfast in bed the morning after the ceremony for bride and groom
- Honeymoon Wishes wedding website and bridal registry
- Complimentary Honeymoon package
Terms & Conditions Apply. Please see your Destination Wedding Specialist for more details.
Tropical Traditions
- Services of a wedding planner and an on site wedding coordinator
- Wedding ceremony location
- Minister to perform ceremony
- Witnesses if required
- Bamboo ceremony mandap adorned with a variety of floral arrangements
- Mandap furniture: 2 beige Capitonné armchairs, 4 white Chiavari chairs, 1 white coffee table, 1 ganesh
- White vinyl ceremony aisle and stage
- 10 filigree lanterns
- 10 white Chiavari chairs
- Audio system available for the ceremony
- Sparkling wine during the ceremony*
- 1 semi-private dinner reservation for up to 30 guests with standard restaurant décor
- Breakfast in bed the morning after the ceremony for bride and groom
- Honeymoon Wishes wedding website and bridal registry
- Complimentary Honeymoon package
Terms & Conditions Apply. Please see your Destination Wedding Specialist for more details.
Complimentary Honeymoon Package
- Specialty petit fours
- Bottle of sparkling wine
- Complimentary honeymoon dinner at select restaurants
- Two honeymoon t-shirts
- Breakfast in bed (upon request)
- Guaranteed turndown service
- Honeymoon desk
- Late check out until 6:00pm (subject to request and availability)
Terms and conditions:
Minimum stay of 3 nights at Palace Resorts properties applies for complimentary honeymoon packages. Marriage certificate is mandatory to show proof that the couple was married within the last calendar year. Promotion may change without notice until full payment is received. Additional restrictions and fees may apply.
Deluxe Honeymoon Package
- All components of the Complimentary Honeymoon Package
- 50-minute Holistic Massage in couples spa suite
- Floral arrangement
- Guaranteed king bed
- Chocolate covered strawberries
- In-room aromatherapy with fragrance menu
- Intimate candlelit rose petal bath in double whirlpool tub*
- Specialty petit fours
- Bottle of sparkling wine
- Complimentary honeymoon dinner at select restaurants
- Two honeymoon t-shirts
- Breakfast in bed (upon request)
- Guaranteed turndown service
- Honeymoon desk
- Late check out until 6:00pm (subject to request and availability)
Excursion for two:
Moon Palace Cancun, The Grand at Moon Palace
Cancun, Beach Palace, Sun Palace, Playacar
Palace - Romantic Dinner Tour on Columbus Cruise (round-trip transportation included)
Cozumel Palace - Atlantis Submarine Expedition
Isla Mujeres Palace - Snorkel Tour
Moon Palace Jamaica - Horseback Ride and Swim
Please see your Destination Weddings Specialist for more details.